Inside Technical Sales Specialist
2 weeks ago
**About SeqMatic**:
SeqMatic is a Next Generation Sequencing (NGS) and omics services provider based in the San Francisco South Bay Area. The company was founded in 2012 by former Illumina R&D scientists who are experts in the NGS workflow and related bioinformatics.
We specialize in Illumina NGS platforms, bulk DNA/RNA-seq, Single-cell RNA, as well as custom sequencing services with fast turnaround times. Our lab is CLIA / CAP certified. We recently expanded our capabilities beyond RUO to support clinical trial sequencing, in addition to incorporating novel technologies such as Spatial Transcriptomics, Epigenetics, Proteomics and Histopathology.
**About the Opportunity**:
SeqMatic is looking for an Inside Technical Sales Specialist to join our commercial team. This is a full-time role based in our Fremont, CA office (M-F). Key elements of the position include daily outbound prospecting, nurturing, and closing the sale; understanding customers' technical and business requirements; preparing detailed quotes; matching quotes to purchase orders for billing; and communicating the status of projects from receipt to completion.
This role offers a base salary plus commission, a comprehensive benefits package, 401K with match, and a 5-day lunch program.
**Key characteristics and responsibilities for this position include but are not limited to**:
- Sales process: Manage and qualify sales leads; understand the customer’s scientific and business pain points, and the competitive situation.
- Technical: Create quotations that match customer needs to SeqMatic services offering.
- Tenacity: Assertively pursue, negotiate and close sales orders
- Manage customer relationships post-sale, including a strategy to develop long-term business relationships.
- Responsive: Answer technical inquiries and/or provide updates to the clients regarding the status of their submissions.
- Attention to detail: Log all activities in HubSpot CRM.
- Perform other duties as required.
**Qualifications**:
- Innate desire to win.
- 1+ years of experience in a Life Science sequencing laboratory, NGS Sales role, Technical Support role, or related field with customer-facing experience.
- Excellent English verbal and written communication skills.
- Conduct technical presentations effectively and professionally to customers, peers, and management.
- Knowledge of Next Generation Sequencing methods. Illumina and/or 10X Genomics (or equal) strongly preferred.
- Self-motivated and eager to learn and advance beyond this role into areas such as field sales, tech support, project management, etc.
- Ability to plan, prioritize and manage time effectively. Requires strong organizational skills, attention to detail, and ability to multi-task.
- Prior experience in an environment using a Customer Relationship Management (CRM) system is a plus.
**Education Requirements**:
- Bachelor’s degree or higher in genomics, molecular biology, or a closely related scientific field.
- Must be legally authorized to work in the USA.
SeqMatic LLC is an equal opportunity employer.
Salary range $80-$100K, plus commission
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