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Customer Solutions Email Specialist

1 month ago

Fort Wayne, United States Parts Town Full time

**See What We’re All About**

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

**Perks**
- Parts Town Pride - check out our virtual tour and culture
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don’t worry, we’ve got you covered.

***

**The Job **at a** Glance**

***

**A Typica**l Day**
- Provide personalized support to an Elite group of customers while building and maintaining personal relationships
- Achieving optimal customer response times by working cohesively as a team
- Act quickly within our turnaround times on urgent requests sent by the customer

**To Land This Opportunity**
- You have a passion for making sure the customers are always taken care of and have the right parts
- You go the extra mile and have an extremely high attention to detail
- You thrive within a team atmosphere.
- You have fantastic communication skills & you’re proficient in English (verbal and written)
- You have the ability to multi-task without sacrificing accuracy

**About Your Future Team**

Our Team, loves to make sure everyone feels invited and welcomed. We love animals, love coffee and we love to celebrate anything and everything whenever we can

**Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

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