Customer Specialist

2 months ago

Fort Wayne, United States CarMax Full time

6142 - Ft Wayne - 3705 N Clinton Street, Fort Wayne, Indiana, 46805 CarMax, the way your career should be About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do – Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver’s License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

  • Customer Solutions Specialist

    6 days ago

    Fort Wayne, United States Parts Town Full time

    The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top n Solutions, Specialist, Solution, Customer Experience, Customer Service, Technology

  • Customer Service Specialist

    2 weeks ago

    Fort Wayne, United States Modern Builders Supply Full time

    Are you looking for a rewarding career opportunity with significant growth potential? Join Team MBS - a progressive Midwest Building Products Distributor! As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more. Twenty-seven locations and nearly...

  • Customer Service Specialist

    24 hours ago

    Fort Wayne, United States Modern Builders Supply Full time

    Are you looking for a rewarding career opportunity with significant growth potential? Join Team MBS - a progressive Midwest Building Products Distributor! As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more. Twenty-seven locations and nearly...

  • Customer Service Specialist

    2 months ago

    Fort Wayne, United States CRST International Full time

    ** Position Description** **Customer Service Specialist** Location **IN, Fort Wayne** Division/Department **Specialized Solutions** # of openings **1** CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who...

  • Customer Specialist

    1 week ago

    Fort Wayne, United States CarMax Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) CARMAX Customer Specialist in Fort Wayne , Indiana 6142 - Ft Wayne - 3705 N Clinton Street, Fort Wayne, Indiana, 46805 CarMax, the way your career should...

  • Customer Service Specialist

    1 month ago

    Fort Wayne, United States Modern Builders Supply, Inc Full time

    **Are you looking for a rewarding career opportunity with significant growth potential?** **Join Team MBS - a progressive Midwest Building Products Distributor!** As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more. Twenty-seven locations and...

  • Customer Experience Specialist

    2 months ago

    Fort Wayne, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Specialist

    4 weeks ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will...

  • Customer Service Specialist

    1 week ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will...

  • Customer Service Specialist

    2 weeks ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will...

  • Store Customer Service Specialist

    1 month ago

    Fort Wayne, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...

  • Store Customer Service Specialist

    2 weeks ago

    Fort Wayne, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Customer Solutions Specialist

    1 day ago

    Fort Wayne, United States Parts Town Full time

    As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1...

  • Customer Specialist

    1 week ago

    Fort Wayne, United States CarMax Full time

    6142 - Ft Wayne - 3705 N Clinton Street, Fort Wayne, Indiana, 46805 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Service

    4 weeks ago

    Fort Wayne, United States Scheerer McCulloch Auctioneers Full time

    Job DescriptionJob DescriptionJob Title:  Customer Service/Accounting SpecialistDuties and Responsibilities:1.       Provide information to customers regarding the company’s multiple business segments and help resolve difficulties directly or through              involvement of other business resources. 2.       Reconcile cash and...

  • Customer Specialist

    2 weeks ago

    Wayne, United States CarMax Full time

    CARMAX Customer Specialist Wayne , New Jersey Apply Now 6087 - Wayne - 1750 Rt. 23, Wayne, New Jersey, 07470 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing...

  • Customer Care Specialist I

    4 days ago

    Fort Wayne, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE The Customer Care Specialist II is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and...

  • Customer Solutions Email Specialist

    3 weeks ago

    Fort Wayne, United States Parts Town Full time

    Customer Solutions Email Specialist (Hybrid Work Schedule) As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to...

  • Customer Specialist

    2 months ago

    Wayne, United States CarMax Full time

    6087 - Wayne - 1750 Rt. 23, Wayne, New Jersey, 07470 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and...

  • Customer Specialist

    2 months ago

    Wayne, United States CarMax Full time

    6087 - Wayne - 1750 Rt. 23, Wayne, New Jersey, 07470 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating...