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Receptionist

3 months ago

Lake Forest, United States JLL Full time

JLL supports the Whole You, personally and professionally.

What this job involves
- The Receptionist is responsible for managing the front desk and general office area; providing support to ensure office services are provided in an effective and efficient manner. As first point of contact, the Receptionist must also demonstrate a high level of customer service at all times.

Front Desk Duties
Greet and provide support for guests and employees

Answer all in-coming calls

Answers telephones and directs the caller to the appropriate team member

Point of contact for all packages/deliveries

Assist with setup of audio-visual equipment in conference rooms

Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.

Sort mail and keep workroom organized

Maintain phone lists

Respond and follow through to requests for information and communicate with all levels of management with mínimal supervision

Maintain the reception area in good order

Responsible for all other duties and tasks as assigned

**General Office Duties**:
Coordinate new hire materials (headshots, mailboxes, etc.)

Create and maintain access badges for all employees

Work with Facilities Manager to assist with the coordination of repairs and maintenance of office equipment

Primary vendor contact and responsible for scheduling cleaning related items (breakroom, carpets, etc.)

Maintain office supplies and keep copy areas fully stocked

Maintain supply room and keep organized

Keep monthly office calendar updated

Facilitate semi-annual office purges

Breakroom duties (load/unload dishwasher, coffee machine maintenance, maintain cleanliness, etc.)

Order, maintain and organize all kitchen and office supplies

Maintain all conference rooms for cleanliness/reserve conference rooms, including ordering and/or setup

Resolve problems associated with all office services including janitorial, mailroom, copier services, badging, and conference rooms.

Input work orders as needed pertaining to office space

Conduct regular office rounds to identify any items that need to be addressed

All other duties and tasks assigned

Knowledge, Skills & Abilities
Skills and knowledge

Excellent customer service and relationship building skills

Strong organizational, interpersonal and communication skills

Knowledge of Microsoft Word, Excel, Power Point, Outlook, etc.

Working knowledge of audio-visual equipment located in the conference rooms

Education & Experience
**High school diploma**: some college preferred

Years of relevant experience

One to two years minimum

Experience in reception, concierge, or related field

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.