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Office Assistant

4 months ago

Chino, United States American Acrylic Awards & Gifts Co. Full time

**ABOUT US...**

We are a family-owned Wholesale import company currently located in the Chino Hills area.

**LOOKING FOR...**

**Duties**:

- Address customer service questions and concerns about our products or orders.
- Maintain professional demeanor with disgruntled clients and assess when to escalate issue to manager.
- Maintain customer accounts, including payments, outstanding invoices, and tax documents.
- Make collection calls when necessary.
- Process invoices and shipping labels, ensuring accuracy and timeliness.
- General office paperwork and upkeep.
- As with most smaller companies, each individual must be willing to wear many different hats and work with all departments involved. You are not just responsible for your own work, but also be willing to share in the responsibilities of checking your teammates work.

**Requirements**:

- Must be fluent in English.
- Solid customer service skills.
- Professional etiquette.
- Ability to multitask and work under pressure/time constraints.
- Work well in a team environment.
- BA/BS degree.

**Preferred**
- Intermediate or higher proficiency in Excel.
- Basic Understanding of invoicing and accounting principles/practices.
- Familiarity with domestic and international shipping, customs, and labels.

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person