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Client Support Specialist

3 months ago


Horsham, United States HRE Group Full time

**Position**:Customer Service Representative

The Customer Service Representative is responsible for providing exceptional customer service to our clients. This position requires a personable, warm, and engaging personality that is able to effectively communicate with clients and co-workers. The CSR will be responsible for the overall customer experience and the overall client satisfaction.

**Responsibilities**:

- Answer basic questions regarding Specialty Insurance policies, coverage, and premiums
- Accurately enter and update policy information
- Initiate changes or corrections to customer policies
- Provide price quotes to prospective customers

**Requirements**:

- 2+ years customer service or call center experience
- Previous insurance experience is a plus
- Excellent communication skills
- Strong MS Office skills
- Must be available for local or US travel 1-5 times yearly

Pay: $21.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

**Education**:

- Associate (preferred)

Work Location: In person