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Diversion Program Supervisor

3 months ago

Inglewood, United States Centinela Youth Services, Inc. Full time

**The mission of Centinela Youth Services, Inc. (CYS) **is to strengthen families and communities and help build successful students and productive adults, leveraging the principles of restorative justice to empower peaceful conflict resolution. We are committed to ending the institutionalized practices in schools and justice systems that are primarily responsible for maintaining the school-to-prison pipeline, and disproportionately impact youth of color. CYS operates a variety of innovative programs that are proven to increase student performance; reduce school dropout rates, gang involvement, youth violence and crime and ultimately help preserve families. CYS is leading innovation that is transforming youth justice in LA and the state, with a commitment to both youth development and serving victims of youth crime, while impacting systemic change to end the school to prison pipeline. CYS is also providing leadership to critical juvenile justice reform in LA County, and as a result is growing rapidly.

**Compensation - Compensation Range: $28.88 - $30.77/hour**

This is a non-exempt full-time position, including benefits. Salary is commensurate with experience. All full-time employees are invited to participate in the company’s health benefits package after completing the 60-90-day employment introductory period. Our benefits program includes select health plans and dental plans at 100% cost coverage (for employee only), vision insurance, time off accruals and holiday pay.

**Work location**

This position will split time between remote work and our Inglewood office. This position involves meetings in the field at various locations across Los Angeles County. As well as a full in-office day every other Thursday.

**Schedule**

This is a full-time position. CYS has the following 9/80 work schedule: Monday - Thursday, 8am - 6pm. Friday, 8am - 5pm, with every other Friday off.

**Minimum Qualifications**
- Graduation from an accredited college or university with a Bachelor’s Degree (Masters preferred) in Education, Social Work, Human Services or a related field and at least five years of experience in a similar setting **or** the equivalent combination of education/experience.
- Excellent organizational and time management skills
- Must be able to work well under stress and meet deadlines.
- Excellent supervision skills and ability to supervise and mentor diversion case managers serving a wide range of client needs.
- Ability to work in concert with LCSW Consultant for clinical supervision.
- Experience serving adolescents in a family-centered approach.
- Excellent problem solving and crisis management skills.
- Significant staff management experience and use of data/software tools to manage and monitor workflow.
- Strong friendly advocacy and diplomacy skills with an ability to understand different perspectives to find solution oriented common ground.
- Track record in leading thriving and successful teams.

**Preferred Skills/Experience**:

- Training/experience in best practices in Functional Family Therapy (FFT) or Multi Systemic Therapy (MST) or other evidence-based practices in reducing criminogenic risk factors or serving high needs adolescents and their families.
- LCSW or LMFT preferred.

**General Functions and Responsibilities**:Reporting to the Assistant Program Director, the Diversion Program Supervisor is responsible for quality and maintenance of the CYS’s Diversion program. This position oversees the country’s leading evidence-based Restorative Justice diversion program.
- **Duties/Responsibilities**:_This position is responsible for building on the quality strategies that CYS has put in place to be one of the nation’s leading juvenile justice diversion programs. These duties include program quality oversight and developing performance monitoring and improvement plans as needed and conduct outreach to partner community service and referring agencies. Ensure Diversion team’s representation at grant meetings, accurate data collection/entry, submitting reports on time, meeting grant objectives for case numbers and quality measures, achieving high client success and satisfaction. Ensure quality of clinical judgements made in case management and support professional development of staff. Other duties include, but are not limited to, the following:

- Supervision of Diversion Case Managers (6-9 staff)
- Review and assign cases to Diversion Case Managers
- Referrals flow monitoring to mitigate capacity concerns
- Approve staff schedule adjustments to accommodate meetings for families’ availability/schedules
- Timesheet and mileage reimbursement approvals
- Case Conference - occurs weekly with team for presentations, brainstorming and sharing perspectives on cases
- Individual Supervision - occurs weekly for case updates/consultation and performance feedback
- Review service plans for clinical quality, program fidelity, and contract compliance (i.e. proper document signatures).
- Approve s