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Retail Operations Supervisor

2 months ago

Inglewood, California, United States Finish Line Full time

Overview of the Role at Finish Line

We are looking for committed professionals to enhance our store operations and guarantee that our customers receive outstanding service during their visits to Finish Line locations.

Position Opportunities: Assistant Store Manager and Store Supervisor

Position Summary:

Store Management roles (Assistant Store Managers and Supervisors) will support the Store Manager in overseeing daily functions related to customer engagement, sales performance, and team development while maintaining the Finish Line brand standards. Key responsibilities include:

  • Overseeing daily shift operations, ensuring customer satisfaction, managing inventory, and handling store opening and closing procedures.
  • Coaching and mentoring store staff to improve team dynamics and overall store performance.
  • Assisting management in executing company strategies aimed at enhancing operational effectiveness.
  • Managing merchandise logistics, including shipments and deliveries, to ensure precise inventory tracking.
  • Identifying and addressing customer requirements to elevate their shopping experience.
  • Facilitating feedback and conflict resolution to promote team collaboration and growth.
  • Maintaining personal sales targets and shift performance metrics.
  • Ensuring compliance with company policies and operational procedures.

Qualifications:

A High School Diploma or GED equivalent is required; a minimum of 2 years of experience in retail leadership is preferred. Proficiency in Microsoft Word, Excel, and PowerPoint is necessary. Strong communication and decision-making abilities are essential, along with the ability to meet weekly work hour requirements. Physical demands include standing for extended periods and lifting, along with other retail-related tasks.

About Finish Line:

Finish Line is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. We prioritize teamwork, performance, and customer satisfaction. Be part of our mission to provide exceptional experiences for our customers while advancing your career with us.