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Senior Program Director
2 months ago
Job Summary
We are seeking a highly skilled and experienced Senior Program Manager to support our field leadership team in managing multiple in-school enrichment and childcare programs. As a key member of our operations team, you will play a critical role in ensuring the success and quality of our programs, while also providing exceptional support to our Area Managers and program staff.
Key Responsibilities- Program Support
- Provide coaching, guidance, and feedback to program staff to ensure they have the necessary skills and knowledge to deliver high-quality programs.
- Audit and coach staff to ensure compliance with all relevant policies, procedures, and regulations.
- Support the Area Manager's plans and procedures to ensure the safety and security of children during our programs.
- Operational Support
- Develop strong relationships with school administrators, parents, and other stakeholders to ensure successful program delivery and customer satisfaction.
- Coordinate educational electives programs for assigned areas.
- Review and analyze data to inform program decisions and drive continuous improvement.
- Administrative Support
- Meet and report regularly with the Area Manager on program performance and progress.
- Maintain accurate records and reports.
- Administer first aid when necessary.
- Experience
- At least 2 years of experience working with school-age children in a recreational program or child care center/education setting.
- Skills
- Excellent interpersonal and communication skills.
- Highly organized and detail-oriented.
- Ability to multitask and prioritize tasks effectively.
- Ability to travel up to 100% of the workday and spend up to 100% of the workday performing program duties.
- Education
- High School diploma or equivalent required; Bachelor's degree preferred.
- Certifications
- First Aid and CPR certification required.
- We offer a competitive bonus plan, benefits, and other perks.
- We offer expecting parents 12 weeks of time off, including 4 weeks of full pay.
- We offer free childcare for eligible employees.
- We offer a 401(k) plan and coaching from certified financial coaches.
- We offer a diverse, inclusive, and welcoming work environment.