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Identity Access Management
3 months ago
Contract
- Washington, DC US
- 2-5 Years
Refer & Earn
**Job Summary/ Responsibilities**:
**Position Title: Identity Access Management Associate**
**Location: Washington - DC - 20007**
- Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate.
- Writes concise, informative service tickets.
- Follows up on all tickets in a timely manner and pursues issues through to resolution.
**How will you make an Impact?**
**Must Have**
- TICKETING SYSTEMS
**Success Profile**
What makes you successful? Here are the traits we are looking for:
**Education**:
- BACHELORS DEGREE
**Certification/Licence**:
- CISSP
- ITIL
