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Events Support Specialist

4 months ago


Santa Barbara, United States University of California, Santa Barbara Full time

**Job Code**: 006144

**Job Open Date**:5/30/2024

**Application Review Begins**: 6/14/2024; open until filled

**Department Code (Name)**: INST (Instructional Development)

**Percentage of Time**:100%

**Union Code (Name)**:99 (Non-Represented)

**Employee Class (Appointment Type)**:Career

**FLSA Status**:Non-Exempt

**Classified Indicator Description (Personnel Program)**:PSS

**Salary Grade**: 19

**Hiring/Budgeted Hourly Range**: $29.50 - $31.00/hr.

**Work Location**: 1220 Campbell Hall

**Working Days and Hours**: Mon-Fri; 8 hrs./day, variable within 8am -11pm. Some weekends required.

**Benefits Eligibility**:Full Benefits

**Type of Remote or Hybrid Work Arrangement if applicable**:Not Eligible

**Special Instructions**

**Department Marketing Statement**

Instructional Development operates as a vital support entity for the instructional objectives of the campus, directly aligning with the overarching goal of ensuring excellence in both undergraduate and graduate instruction. The mission is to cultivate an environment conducive to instructional excellence, mirroring the standards upheld in research, within a world class institution of higher education.

**Benefits of Belonging**

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

**Brief Summary of Job Duties**

Provides support for events by assisting with client needs, staffing, and advice on audio-visual media needs and capabilities based on the event and venue. Sets up all aspects of event including a variety of audio, video, computer, projection, and lighting equipment. Serves as additional staffing for event support in all areas of Instructional Development including but not limited to IV Theaters, Campbell Hall, and the Interactive Learning Pavilion. Coordinates with other Instructional Development Staff to ensure all elements are in place for scheduled events. Works with the department and campus network administrators to ensure network connectivity, as needed, for events. Assists Video Services staff with audio, video, computer display and lighting elements of video production. Works with repair and maintenance staff to ensure that equipment is working properly and reliably. Supervises and trains student assistants in the field to support events. Meets with clients and Instructional Development Staff to confirm schedules and client requirements. Advises Instructional Development Staff on equipment purchases.

**Required Qualifications**
- Bachelor's Degree in related area and/or equivalent experience/training.
- 1 - 3 years of work experience in related area and/or equivalent experience/training.
- Strong verbal and written communication skills.
- Excellent project management skills and strategic planning skills.
- Strong judgment and problem-solving skills, including while under pressure.
- Solid organizational skills, work under the pressure of deadlines, and able to multi-task within demanding timeframes.
- Ability to work in a team as a lead, member, and/or liaison as well as the ability to work independently, and collaboratively with other locations.
- Analytical and critical thinking skills.
- Familiar with projection systems including screen resolutions, input switching, and troubleshooting displays.
- Able to set up, operate, and troubleshoot AV systems under pressure.

**Preferred Qualifications**
- 1 - 3 years of work experience in managing event support and/or theatrical support in a large event setting.
- Knowledge of applicable federal, state, local, sponsor and institutional regulations, policies, and guidelines.
- Ability to set up and mix a 24-input performance.
- Fluent in basic audio set up and able to mix up to a 24-input show - QSC Touch Mix, Yamaha and Midas systems.
- Ability to hang, patch and program lighting instruments.
- Able to program and operate ETC ion.

**Special Conditions of Employment**
- Satisfactory conviction history background check
- UCSB is a Tobacco-Free environment
- Varied work schedule frequently includes late afternoons, night and weekend hours.
- Able to work on ladders and personnel lifts at heights up to 25'.
- Must be able to lift over 50 pounds on occasion.
- Maintain proper MEWP certifications.
- Complete Fall Arrest Training.

**Job Functions and Percentages of Time**:
Event Support 80%
- Provides timely communication with faculty, student groups and staff to establish event timelines. Establishes client’s event needs and identifies potential problems.
- Performs advance work necessary to ensure the success of complex events, including timely communication with faculty, student groups and staff to identify needs, available resources, and solutions for potential problems. Based on clients needs, creates estimat