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Resident Account Manager

4 months ago

Brooklyn, United States Bozzuto Full time

At Bozzuto, it’s all about experience. Whether it’s the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we’ve been creating inspiring, engaging and vibrant communities for three decades.

Why do we do it? Because home is where aspirations are pursued and memories unfold. We believe in the power to impact the lives of the people we touch through the delivery of extraordinary experiences.

**Primary Responsibilities**:
You will specifically contribute to the property achieving the operational and financial goals by managing delinquency, overseeing apartment leasing and resident retention activities. You’ll work with the Property Manager to assist with daily operation activities to include focusing on rental collections, managing and mitigating resident delinquencies, developing resident retention initiatives, and marketing and leasing efforts. You will work on components of larger projects for property occupancy, decreasing vacancies, increasing revenues and reporting.

As an Resident Accounts Manager, your primary responsibilities include:

- Overseeing property and office administration including reporting, managing lease files, audits and renewals
- Exceptional importance and prioritization placed on managing delinquency through efficient rental collections, posting rents, daily deposits and filing legal proceedings in accordance with county codes
- Contribute to achievement of leasing benchmarks as well as resident retention through monthly goals for the property through individual efforts, mentoring team and through outreach initiatives that demonstrate marketing the property, an understanding of the current sub-market; and maintaining a high performing, customer focused team through mentoring and professional development while leading by example

**What You Bring to Us**:

- A BA/BS degree
- 1-3 years of experience in the Property Management industry, with a proven track record of meeting or exceeding requirements of the job
- Strong Financial Analysis, Budgeting, P&L Management skills
- Experience in luxury or market-rate segment is preferred
- Experience should include some knowledge of industry software systems; preferably Yardi, On-Site, BuildingLink and CRM
- Knowledge of affordable housing and 421-a programs
- A real estate license (or willingness to obtain within 120 days of hire) where applicable

**What We Bring You**:
At the core of our business is the talent on our teams, and we are committed to taking care of them so they can deliver great experiences to our residents. In addition to an award-winning culture and amazing work spaces, Bozzuto offers a wide range of programs to support the overall health of you and your family. Our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:

- **Competitive compensation.** Salary range: $55,000—$65,000 (plus additional bonus opportunities)
- **Health & Wellness benefits.** We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- **Paid Leave.** We provide 20 days of paid time off plus holidays.
- **Retirement planning.** We offer a 401k program with a company match.
- **Tuition Reimbursement.** Plus many other programs to support career development and growth.

Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.