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Operations Manager

4 months ago


Milwaukee, United States Campbell Soup Company Full time

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success.

We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Synder’s of Hanover.

We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.

Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

General Summary

The Operations Manager is responsible for the management of the production department within the manufacturing plant. This leadership role is responsible for setting the direction and achieving results through the entire operations team. This must be accomplished in an environment where safety comes first while continually improving Cost, Quality, Service, and Productivity objectives. This role must partner with other functional areas, customers, and suppliers to align operational activities with established business objectives and product/customer requirements. This role must be effective at working across multiple disciplines and be effective at building and leading effective cross-functional teams through ongoing training, coaching, and mentoring while promoting employee engagement and teamwork. This role ensures compliance with all applicable Federal and State laws and regulations, as well as Company policies and standards related to safety, quality, and workplace conduct.

Principal Accountabilities
- Manage daily plant operations and provide guidance for production and maintenance operations.
- Manage production in vertically integrated flavor manufacturing business considering demand forecast for co-manufacturing locations. Create and maintain production planning using demand signals from multiple sources. Publish daily/weekly/monthly master production schedules. Analyze capacity demand. Respond to and communicate changes in supply and/or demand, adjusting plans as appropriate, including pre-building inventory to maintain service levels.
- Lead plant continuous improvement initiatives to drive operational excellence.
- Create alignment and accountability; establish clear goals that align with organizational vision to meet stated business objectives. Ensure key workplace objectives are met (safety, cost, quality, service, environmental compliance, employee engagement, talent development and retention). Communicate priorities and needs through the daily direction setting meeting.
- Monitor key performance indicators to assess labor, yields, and conversion cost variance to budget and controllable expenses. Support enablers and capital expenditures.
- Be an active participant in the site's safety and quality management programs.
- Ensure employees are properly trained in all aspects of their jobs.
- Develop manufacturing processes and documentation for products considering personnel requirements, material, facility, and equipment needs.
- Assist with post-production process order completion and investigate variance to budget.
- Maintain adequate operating supplies and materials. Coordinate with material planners to ensure material supply is available in time to support schedule.
- Maintain production routings within the SAP enterprise and create an annual operating budget.

Job Complexity
- 24-hour accountability for the Operations Department; must be available to provide guidance and direction to address issues which may arise affecting facility, operation, or company.
- Plant simultaneously runs a batch-continuous yeast extract process with a variable-demand reacted flavor and pre-mix operation. Balancing independent and interconnected production processes with small and flexible workforce requires adaptation in how resources are scheduled and allocated.
- Production schedules at customer locations are dynamic. Close communication with all locations will be critical. Managing appropriate safety stock levels for materials to avoid unnecessary expediting costs is critical. Inventory levels must be monitored to manage costs and losses due to obsolescence. This role requires a high level of attention to detail with critical thinking and agility demonstrating adaptability to the changing supply and demand environments.
- Maintaining appropriate inventory and production planning to accommodate added complexities from within the vertical integration environment with limited demand visibility requires a high level of process ownership.