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Medical Office Manager

3 months ago

Columbia, United States State of Maryland - Howard County Health Department Full time

**1 Vacancy**:

- **Full-Time**:

- $47,364 to $53,733

**Main Purpose of the Position**:
**Management of Health Center and Clerical Office Staff 35%**
- Supervises the daily clerical operations and record management at the health centers to maintain efficient office practices
- Creates and oversees a monthly schedule
- Attends supervisory meetings on a monthly basis

**Front End Billing and Collections Oversight 25%**
- Oversees the Columbia Health Center fiscal operations
- Works closely with Billing Specialists
- Screens all clients for Medicaid or commercial insurance eligibility, obtains authorization and pre-authorization for billing insurance companies, verifies deductible/copay information
- Creates charges and receives payments for self-pay patients
- Oversees the collection of donations received, data entry, and collection of fees

**Telephone/Personal Communication 10%**
- Screens and refers calls and visitors to appropriate staff

**Electronic Health Record Management 10%**
- Oversees the opening, maintenance and closing of records per MD state records management division policy and procedure
- Oversees patient portal registration
- Manages/troubleshoots patient kiosk

**Quality Assurance 10%**
- Provides daily direction to all clerical staff and assesses daily staffing operations

**Staffing 5%**
- Recruits and orients new clerical staff

**Supervision 5%**
- Supervises, evaluates and counsels assigned staff
- Prepares and conducts PEPs according to schedule

**MINIMUM QUALIFICATIONS**

**Education**:Graduation from an accredited high school or possession of a high school equivalency certificate.

**Experience**: One year of experience supervising lower-level clerical employees.

**Notes**:
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

**Desired qualifications**:

- Experience managing an outpatient medical clinic
- Experience with basic medical billing processes (eligibility verification, deductions, copays, prior authorizations, etc.)
- Experience with electronic medical records
- Familiar with ICD-10 and CPT codes

Pay: $47,364.00 - $53,733.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you have experience with Medical billing?
- Do you have experience managing an outpatient medical clinic?
- Do you have experience with medical ICD-10 and CPT coding?
- Do you have experience working with electronic medical records?

**Language**:

- Spanish (required)

Work Location: In person