Bilingual Customer Service Rep
2 weeks ago
Job Summary:
**Duties**:
- Provide outstanding customer service by addressing inquiries and resolving issues promptly
- Utilize phone etiquette to ensure positive customer interactions
- Conduct outbound calling for sales and upselling opportunities
- Perform data entry accurately and efficiently
- Assist customers in both English and Spanish
Qualifications:
- Fluent in both English and Spanish
- Prior experience in customer service or sales preferred
- Strong communication skills with a focus on customer satisfaction
- Ability to handle high call volumes while maintaining professionalism
- Proficient in data entry and computer systems
- Demonstrated ability to upsell products or services
**Job Types**: Full-time, Part-time
Pay: From $11.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
- Paid time off
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
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