Customer Service Rep/Logistics Assistant
1 month ago
Pay: $16.00 - $18.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PM
Qualified candidates MUST SPEAK MANDARIN
Duties:
- Working in an office within the warehouse.
- Supporting new clients, communicating with customer, working with shipping/receiving to track orders in/out, backorders, troubleshoot
- Serve as the primary contact for customers, addressing inquiries, and providing timely and accurate information related to inventories, shipments, and product availability.
- Assist parties in tracking shipments, and resolving any issues that may arise during the transit times and on arrival to Hub.
- Respond to customer feedback and complaints in a professional and empathetic manner, aiming to achieve customer satisfaction.
- Investigating discrepancies to be able to identify and resolve customer-related issues, such as order discrepancies, shipment errors, or not meeting the standard of work.
- Collaborate with internal and external teams to ensure seamless communication and coordination throughout the supply chain process.
- Maintain and update databases and records with accurate and relevant information.
- Generate regular reports on inventory levels and metrics.
- Analyze historical records to be able to identify inventory anomalies.
- Adhere to the Standard Operating Procedures (SOP).
- Addressing and solving cases within SLA (Service Level Agreement).
- Provide comprehensive training materials and documentation to external parties.
- Facilitate the integration of onboarding new suppliers.
- Quickly adapt to and master new systems and processes to enhance operational efficiency.
- Must be bilingual in English and Mandarin
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Proficiency in Microsoft applications.
- Attention to detail and accuracy in handling inventory data.
- Strong problem-solving skills and ability to handle challenging situations.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- High school diploma required or equivalent related work experience.
-
Customer Service Rep/Logistics Assistant
4 weeks ago
Houston, United States TPI Staffing Group Full timeCustomer Service Rep/Logistics Assistant Long Term Temporary Pay: $16.00 - $18.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PMQualified candidates MUST SPEAK MANDARIN Duties:Working in an office within the warehouse. Supporting new clients, communicating with customer, working with shipping/receiving to track orders in/out, backorders,...
-
Customer Service Rep/Logistics Assistant
6 hours ago
Houston, United States TPI Staffing, Inc Full timeJob DescriptionJob DescriptionCustomer Service Rep/Logistics Assistant Long Term TemporaryPay: $18-$20 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PMQualified candidates MUST SPEAK MANDARINDuties:Working in an office within the warehouse. Supporting new clients, communicating with customer, working with shipping/receiving to track orders...
-
Customer Service Rep III
1 week ago
Houston, United States Draeger Safety UK Ltd Full time- Customer Service Rep III Statistics * The purpose of this position is to provide World-Class customer service, as well as exceed customers expectations on the supply of products and services for the Safety Rental Shutdown Services (RSS) business segment. * Will perform the designated rental order transactions for ordering, invoicing, return of equipment...
-
Customer Service Rep II
2 days ago
Houston, United States Callapg Full time**Customer Service Rep II** Job titleCustomer Service Rep II LocationHouston, TX **Customer Service Rep II Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone call, corresponding with customers via e-mails...
-
Customer Service Representative Ii
1 day ago
Houston, United States Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._ - We believe that our employees are the key to our success. We want to engage...
-
Rep 1 Customer Support
1 week ago
Houston, United States Baxter Full time**Rep 1 Customer Support (TS04)** **Req #** 22122652 **Location** Houston, Texas, United States **Job Category** Customer Service **Date posted** 02/18/2022 **Core Job Functions & Responsibilities** : * The analysis and placement of all product orders requested by Sales personnel and external customers * Tracking of orders and communication with sales and...
-
Customer Service and Sales Rep
2 days ago
Houston, United States Southeastern Marketing Inc Full timeJob DescriptionJob DescriptionNow Hiring for Entry Level Customer Service + Sales Reps with a background in customer service, Sales, Food Services (waiter, waitress, bartender, barista, host or hostess, cook, kitchen staff, etc..) or Hospitality (guest services, front desk, concierge, Etc...)Anyone can apply but only candidates with communication skills and...
-
Logistics Sales Executive
2 days ago
Houston, United States SIO Logistics Full timeCompany Description:SIO Logistics is a trusted third-party logistics and truckload shipping company that specializes in providing optimized solutions for dry van, flatbed, and refrigerated freight. With nationwide operations, we connect our customers with our network of qualified carriers for the efficient and hassle-free movement of freight. When businesses...
-
Logistics Sales Executive
2 days ago
Houston, United States SIO Logistics Full timeCompany Description:SIO Logistics is a trusted third-party logistics and truckload shipping company that specializes in providing optimized solutions for dry van, flatbed, and refrigerated freight. With nationwide operations, we connect our customers with our network of qualified carriers for the efficient and hassle-free movement of freight. When businesses...
-
Customer Service Rep II
1 week ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment. This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
2 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
2 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Customer Service Rep II
2 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
-
Logistics Coordinator
2 weeks ago
Houston, United States Logistics Firm Full timeJob DescriptionJob DescriptionLogistics CoordinatorTemp-to-Hire OpportunityHouston, Texas 77058Job type: Full-time$20-$22.50/hrKey Responsibilities:Own and manage end-to-end customer experience, ensuring compliance with company proceduresCoordinate freight bookings with carriers and arrange truck transportation for bulk itemsCollaborate with cleaning...
-
Customer Service Representative
2 days ago
Houston, United States Pinnacle Logistics Full timeDescription We are a leading provider of scheduled surface transportation, supply chain management and related logistics services within the domestic United States. Every day, we manage the shipment of goods to and from over 40 freight terminals. PRIMARY DUTIES AND RESPONSIBILITIES Developing a proactive relationship with our customers by providing...
-
Carrier Sales Representative
7 days ago
Houston, United States Source Logistics Full timeJob DescriptionJob DescriptionAbout Us:At Source Logistics, we specialize in offering customized logistics and supply chain solutions in US markets such as: Full Service Warehousing, Order Processing, E-commerce Fulfillment, Marketing Fulfillment, Complete Transportation Solutions and Information/Data Supply Chain Services.We cater our array of services to...
-
Customer Service Representative
2 days ago
Houston, United States Staffing Now Full timeSNI Companies is hiring for a contract to hire Bilingual Customer Service Rep to work for one of our growing Houston-based clients. This is a great entry-level opportunity offering a set M-F schedule and lots of opportunities for growth.Responsibilities:Answer calls from customers and assist with questions.Responding to email inquiries from...
-
Customer Service Representative
3 days ago
Houston, United States Staffing Now Full timeSNI Companies is hiring for a contract to hire Bilingual Customer Service Rep to work for one of our growing Houston-based clients. This is a great entry-level opportunity offering a set M-F schedule and lots of opportunities for growth.Responsibilities:Answer calls from customers and assist with questions.Responding to email inquiries from...
-
Customer Service Representative
2 days ago
Houston, United States Staffing Now Full timeSNI Companies is hiring for a contract to hire Bilingual Customer Service Rep to work for one of our growing Houston-based clients. This is a great entry-level opportunity offering a set M-F schedule and lots of opportunities for growth.Responsibilities:Answer calls from customers and assist with questions.Responding to email inquiries from...
-
Customer Service Rep
4 weeks ago
Houston, United States ResourceMFG Full timesummary Employbridge is currently hiring for Part-time Customer Service Representatives for Medical and Health Insurance in Brownsville TX! Love working face to face with customers?Efficient in handling complaints and providing information? We have the job for you! Schedule:Monday-Friday 9:00am-2:00pm Pay:$12/hr. Paid weekly! Responsibilities: Answer...