Customer Service Rep-bilingual
2 weeks ago
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, taking messages when necessary
- Provide excellent customer support by addressing inquiries and resolving issues promptly
- Perform general administrative tasks such as data entry, filing, and organizing documents
- Assist with order entry and inventory management
- Maintain a clean and organized front desk area
**Experience**:
- Previous experience in a receptionist or administrative role preferred
- Bilingual proficiency in English and Spanish required
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Familiarity with office equipment such as printers, copiers, and fax machines
- Knowledge of dental receptionist duties is a plus
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Types**: Full-time, Part-time
Pay: $9.00 - $15.00 per hour
Expected hours: 16 - 25 per week
**Benefits**:
- Flexible schedule
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
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