Service Supervisor

2 months ago


Houston, United States Mustang Cat Full time

Mustang Cat is looking for a Service Supervisor to support the engine service shop operations at our Tomball facility. The primary responsibility of this position is to manage, supervise, and perform day-to-day operations of the Large Engine/Component Service Shop.

**Benefits include**:

- Great Work-Life Balance
- On-Premise Clinic
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to Include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays

**Responsibilities**:

- Supervise all engine repairs and overhauls
- Monitor shop expenses
- Manage technician overtime
- Perform monthly safety meetings
- Oversee warranty repairs
- Open, edit, review, and invoice service work orders
- Ensure all invoices are collected on time
- Address customer issues, concerns, and disputed
- Communicate status of repairs to manager, sales reps, and customers

**Position Requirements**:

- Bachelor's degree in Business, Industrial Distribution, Ag Engineering, System Management or related field
- Will consider equivalent work experience in lieu of educational requirements
- 2 years supervisory experience in a service or repair shop environment
- Understand fundamentals of diesel and natural gas engines
- Basic knowledge of accounting and business financials
- Knowledge of SIS
- Demonstrated successful leadership skills to maintain employee engagement
- Highly organized and able to multitask

**Strongly Preferred**:

- Bilingual - English/Spanish

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat

EOE/Minorities/Females/Vet/Disability



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