Analyst - Operations Administration

2 weeks ago

Irvine, United States Glovis America Inc Full time

**About Hyundai GLOVIS America Inc.**

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customer's needs using the latest information systems and advanced technologies.

**Summary**

The primary responsibilities of an Operations Administration Analyst is to create, process, review, and track customer invoices while ensuring accuracy, completeness, and timeliness of end to End customer billing process.

**Responsibilities**
- Primary
- Generate invoicing for assigned Standard Billing and backup documentation on a weekly basis
- Standard includes Transportation, Port Processing, Port Processing Port Stock Transfer, PIO Part and Non-Part for both GUS and Vendor Ports, Overtime, Alternative Moves, Cross Shipments, Storage, Fuel Surcharges (Truck, BNSF, CSXT, UP)
- Receives and audits vendor-submitted manual invoices to ensure billing accuracy
- Organize and maintain backup documentation required for customer remittance
- Distinguish between Pass-Thru and Non-Pass-Thru items processing them accordingly to pay vendors and/or recoup cost or cost plus margin
- Includes manual billing and Off-Site billing
- Re-bill rejected invoices in a timely manner to prevent aging
- Provide customers with invoice copies and backup details as needed
- Provide invoice status on reports to GKR
- Provide documentation of issue that caused a write-off
- Prioritized work as needed to meet deadlines that would prevent non-payment
- Secondary
- Account Reconciliations and Analysis
- Prepare Return Log, Quarantine Log, A/P Log, etc., spreadsheets and documents
- Research billing issues using ITMS, SAP, K/HMA SAP, historical data, and general knowledge
- Provide customer service in accurate and timely manner
- Develop and provide billing issues resolution concepts to managements
- Tertiary
- Provide notice of issues that need escalation
- Assist with management's request regarding researches, reports, and projects
- Backup peers or assist coworkers when needed
- Cross train others to guide billing production

**Compensation Range**

**Benefits of working at Hyundai GLOVIS America Inc.**
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short and Long Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
- _Benefits may vary by location. All benefits pursuant to Company policy _

**Skills & Qualifications**
- Excellent written and verbal communication skills in English Required
- Proficient with PCs Required
- Intermediate-level skills in MS Excel, Word, PowerPoint Required
- Critical thinking and problem-solving abilities Required
- Experience with Power BI Preferred
- Experience using SAP Preferred

**Education & Experience**
- High School Diploma/G.E.D Required
- Bachelor's Degree Preferred
- 1 - 2 Years of Direct Experience in Billing, Bookkeeping, and/or AR Management Required
- 2 - 5 Years of Direct Experience Preferred
- Experience in Accounting, Logistics, and/or Operations Preferred

**Physical Requirements**
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
- Carry/lift a maximum of 15 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job._

**Working and Environmental Conditions**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- The position is located in the **Irvine, CA** Office
- The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change._

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