Phone Operator

2 weeks ago


Irvine, United States Newport Exterminating Full time
Job DescriptionJob Description

Newport Exterminating is an established Pest Control Company servicing Southern California for over 50 years. We are looking for a full time phone operator / administrative assistant. We offer Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K, Paid Sick, Paid Holidays, and Paid Vacation.

 

We are currently seeking energetic candidates to serve as an operator/administrative assistant. The position is full-time, Monday - Friday, 8:00AM - 5:00PM. The job’s primary function is to answer phone calls from customers. The operator will also work closely with the office manager to learn multiple administrative duties for the position.

 

Education and Experience:

High School Diploma or GED

Must have experience in customer service/high call volume

MUST be able to multi-task, have good phone etiquette, be punctual and a team player.

Have customer service skills with professional approach

 

Duties and Responsibilities:

Answer incoming phone calls and reroute call to appropriate person or department

Maintain good customer service in assisting callers

Responsible for forwarding emails received in the electronic general mailbox

Responsible for daily filing and maintaining files including archiving files annually

Assists the annual control policy (CP) department with their monthly procedures

Conduct inventory of office supplies and order as needed

Utilize postage machine, typewriters, PestPac program as well as other software and tools to complete tasks

Assist Managers regarding operations support

Performs data entry and general administrative support tasks with deadlines

Document preparation as needed

Complete special projects as assigned by management

Other Duties as assigned


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