Sr Salesforce Administrator

3 weeks ago

Irvine, United States Masimo Full time

Job Summary

The Sr. Salesforce Administrator will contribute to the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. This role is part administrator and part Salesforce analyst. The Sr. Salesforce Administrator will execute our CRM platform's day-to-day configuration, support, maintenance, and improvement.

The Sr. Salesforce Administrator will continually collaborate with corporate IS management and resources, work to maintain a high level of customer service, and provide suggestions for process improvements.

Duties & Responsibilities

Serve as system administrator for the Salesforce.com environment with 900+ users

Handle all basic administrative functions, including user account maintenance, reports and dashboards, workflows, flows, and other routine tasks

Complete regular internal system audits and prepare for upgrades

Manage Salesforce.com data feeds and other integrations

Coordinate the evaluation, scope, and completion of new development requests.

Assist in training of users and grow the Salesforce.com skill set across the organization

Effectively act as the liaison between our users, vendors, and the application development teams

Work independently with members of the user community to define and document development requirements

Minimum Qualifications

Minimum two years of experience as a Salesforce.com administrator

Proven ability to design and implement new processes and facilitate user adoption.

Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other complex content

Strong understanding of Salesforce.com best practices and functionality

Strong data management abilities

A demonstrated ability to understand and articulate complex requirements

Preferred Qualifications

Salesforce.com Admin certified

International Medical Device industry experience

Sales Cloud, Service Cloud, and Developer certifications

A documented history of successfully driving projects to completion

Previous experience working in a SCRUM or agile environment

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Creative and analytical thinker with strong problem-solving skills

Must demonstrate exceptional verbal and written communication skills

Must demonstrate ability to communicate effectively at all levels of the organization

Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes

Education:

Bachelor’s Degree in Computer Science, Information Systems, or related field preferred

Compensation : The anticipated range for this position is $95,000 to $110,000.

Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience.

Physical Requirements/Work Environment

Occasional evening and weekend work to meet deadlines.

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.

Lifting and transporting of moderately heavy objects, such as computers and peripherals.

The work environment characteristics are normal office conditions.

Occasional overtime may be required

Consistent and regular attendance required

Off-hours work may be required to support / minimize business disruption during regular business hours

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