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Bdc Customer Care Specialist

4 months ago

Marietta, United States Pugmire Ford of Cartersville Full time

**Job Summary: Business Development Center Customer Care Specialist**

*Spanish speaker preferred*

**Required Schedule**: Monday - Friday, 9am-6pm, with only one Saturday required per month

**Closed on Sundays**

**Benefits**:

- **Retirement Plan**: 401(k) eligibility after one year of employment
- **Insurance**: Comprehensive health and dental insurance packages
- **Employee Perks**: Discounts on vehicles and service
- **Career Advancement**: Opportunities for professional development and advancement within the company

**Duties**:

- Analyze customer needs and offer solutions or product recommendations
- Perform data entry tasks accurately and efficiently
- Provide excellent phone etiquette and uphold professional communication standards
- Utilize bilingual skills to assist Spanish-speaking customers (if applicable)

**Skills**:

- Strong customer service orientation with a focus on satisfaction
- Ability to analyze customer inquiries and provide appropriate solutions
- Excellent verbal and written communication skills
- Bilingual proficiency is a plus
- Competent in data entry tasks with high accuracy / fast typing skills is a MUST

Pay: $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

Work Location: In person