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Receptionist

4 months ago

Waukesha, United States JAGUAR LAND ROVER VOLVO WAUKESHA Full time

**Receptionist**

**We are seeking a Cashier/Receptionist with excellent customer service skills and a positive attitude.**

**Monday-Friday 8:30am-4:30pm**

**FIELDS AUTO GROUP**
**Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.**

**What We Offer**
- ** Medical and Dental**:

- **401(k) Plan**:

- **Personal Time Off**:

- **Growth opportunities**:

- **Paid Training**

**Responsibilities**
- ** Calculate the customer’s bill using the dealership’s computer system**:

- **Receive payments from customers and record the amount received on the repair order and/or counter ticket**:

- **Make change accurately and issue receipts to customers**:

- **Answer phones and direct consumer to the proper department and follow up in a timely manner**:

- **Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution**:

- **Operate switchboard telephone system**:

- **Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold**:

- **Assist the managers with various clerical duties as needed**:

- **Be friendly, professional, courteous and efficient when working with all customers and employees**:

- **Familiarize yourself with department structures & internal procedures for assisting customers efficiently**

**Qualifications**
- ** Available to work Full-time hours, 8:30am-4:30pm Monday - Friday**:

- **Ability to communicate customers' interests needs and requests to management**:

- **Professional personal appearance