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Receptionist / Concierge (Senior Living) - Community Liaison
2 months ago
We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development.
Job SummaryWe are seeking a highly skilled and compassionate Concierge / Receptionist to join our team at New Perspective Senior Living. As a Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This is a perfect fit for individuals looking to make a difference in the lives of others.
Key Responsibilities- Provide exceptional customer service to residents, families, visitors, and vendors.
- Screen and direct all visitors.
- Perform general clerical functions including typing, memos, filing, processing facility mail, and operating general office equipment.
- Communicate and interact with guests, residents, families, and team members in a kind, respectful, and effective way.
- Champion hospitality and deliver excellent customer service.
- Ensure that an attractive home environment exists at all times with a milieu that fosters engagement, socialization, and purposeful living.
- High school diploma or equivalency preferred.
- Ability to read, write, speak, and understand the English language.
- Empathy for the challenges experienced by residents, families, and team members and the problem-solving skill sets to support them.
- Demonstrated computer skills and ability to interact with a variety of electronic devices.
- Ability to communicate effectively verbally and in writing using the English language.
- Ability to handle multiple tasks simultaneously.
- Previous experience working with seniors preferred and desire to serve and care for seniors.
- Medical, Dental, and Vision Insurance.
- 401(k) with Company Match
- Paid Time Off and Holidays.
- Company-Paid Basic Life Insurance.
- Voluntary Short-Term Disability.
- Company-Paid Long-Term Disability.
- Health Reimbursement Account/Health Savings Account.
- Flexible Spending Accounts.
- Education assistance - up to $5,000 per calendar year
- Leadership Development & Career Advancement.
- Real-time Access to Earned Wages.
- Referral Bonuses.
- Employee Assistance Program.
We have a quick and easy hiring process that includes:
- Application (5-10 minutes).
- Phone Screening (20 minutes).
- In-Person Interview (45 minutes).
- Job Offer.
New Perspective Senior Living is an Equal Opportunity Employer.
