Concierge and Receptionist

2 months ago


Waukesha, Wisconsin, United States New Perspective Senior Living Full time

Concierge and Receptionist

Job Summary

We are seeking a highly skilled and compassionate Concierge and Receptionist to join our team at New Perspective Senior Living. As a key member of our community, you will provide exceptional customer service, manage front desk operations, and support our residents and families.

Key Responsibilities

  • Provide warm and welcoming greetings to residents, families, and visitors
  • Manage incoming calls, messages, and visitor requests
  • Perform general clerical tasks, including typing, filing, and operating office equipment
  • Communicate effectively with residents, families, and team members
  • Champion hospitality and deliver excellent customer service

Requirements

  • High school diploma or equivalent preferred
  • Ability to read, write, speak, and understand English
  • Empathy for seniors and their challenges
  • Problem-solving skills and ability to multitask
  • Previous experience working with seniors preferred

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Company-paid basic life insurance
  • Voluntary short-term disability
  • Company-paid long-term disability
  • Health reimbursement account/health savings account
  • Flexible spending accounts
  • Education assistance up to $5,000 per calendar year
  • Leadership development and career advancement
  • Real-time access to earned wages
  • Referral bonuses
  • Employee assistance program

Our Hiring Process

  • Application (5-10 minutes)
  • Phone screening (20 minutes)
  • In-person interview (45 minutes)
  • Job offer

Equal Opportunity Employer