Concierge and Receptionist
2 months ago
Waukesha, Wisconsin, United States
New Perspective Senior Living
Full time
Concierge and Receptionist
Job Summary
We are seeking a highly skilled and compassionate Concierge and Receptionist to join our team at New Perspective Senior Living. As a key member of our community, you will provide exceptional customer service, manage front desk operations, and support our residents and families.
Key Responsibilities
- Provide warm and welcoming greetings to residents, families, and visitors
- Manage incoming calls, messages, and visitor requests
- Perform general clerical tasks, including typing, filing, and operating office equipment
- Communicate effectively with residents, families, and team members
- Champion hospitality and deliver excellent customer service
Requirements
- High school diploma or equivalent preferred
- Ability to read, write, speak, and understand English
- Empathy for seniors and their challenges
- Problem-solving skills and ability to multitask
- Previous experience working with seniors preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Company-paid basic life insurance
- Voluntary short-term disability
- Company-paid long-term disability
- Health reimbursement account/health savings account
- Flexible spending accounts
- Education assistance up to $5,000 per calendar year
- Leadership development and career advancement
- Real-time access to earned wages
- Referral bonuses
- Employee assistance program
Our Hiring Process
- Application (5-10 minutes)
- Phone screening (20 minutes)
- In-person interview (45 minutes)
- Job offer
Equal Opportunity Employer