Hair Salon Team Lead

7 days ago


Waukesha, Wisconsin, United States Great Clips Full time

Job Summary: We are seeking a highly motivated and experienced Salon Operations Manager to join our team at Great Clips. As a Salon Operations Manager, you will be responsible for overseeing the day-to-day operations of the salon, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Salon Management: Supervise and coordinate the activities of salon staff, including stylists, assistants, and receptionists.
  • Customer Service: Ensure that all customers receive exceptional service, including scheduling appointments, processing payments, and addressing customer concerns.
  • Sales Growth: Develop and implement strategies to increase sales, including promoting services, managing inventory, and analyzing sales data.
  • Team Development: Provide training and coaching to salon staff to improve their skills and knowledge, and to enhance their overall performance.
  • Administrative Tasks: Manage salon finances, including processing payroll, reconciling accounts, and maintaining accurate records.

Requirements:

  • Experience: 1-2 years of experience in a salon management or leadership role.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Licenses/Certifications: Cosmetology license required; additional certifications in areas such as management, marketing, or finance preferred.

What We Offer:

  • Competitive Salary: $35-$40/hour.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Career advancement opportunities within the company, including promotions to senior management roles.

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