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Training Coordinator

4 months ago

New York, United States Rising Ground, Inc Full time

Overview:
**Rising Ground** provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 101 programs in 138 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons, but is integral to the building of a strong staff that reflects the communities we serve.

The Justice for Youth & Families (JYF) **Training Coordinator** is responsible for providing support to training initiatives for JYF staff. This role entails overseeing professional development opportunities, monitoring certifications, and coordinating specialized training to improve job performance. The Training Coordinator collaborates with the Training Department and Human Resources (HR) to organize employee onboarding training for the JYF departments and stays updated on training topics, technologies, and various policies.

**Responsibilities**:

- Create training schedules for the JYF department, track and create reports on outcomes of all training, and support training records for the department.
- Train new employees in agency, Administration for Children's Services (ACS), and Office of Children and Family Services (OCFS) policies and procedures and use the best training methods for a specific purpose or audience.
- Works closely with program management to identify and uphold all program training requirements.
- Develop training programs and materials such as manuals and job aids.
- Assist the JYF Training Director with leading training and coaching programs.
- Gather and assess feedback from employees and management about previous training sessions to identify areas that require improvement and additional training.
- Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
- Market department training opportunities to employees and provide information on benefits to encourage participation.
- Manage and inform employees of scheduled training and track their progress.
- Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.

Qualifications:

- Bachelor's degree in human services or a related field
- Three (3) years of experience training preferred.
- Excellent time management skills, public speaking/presentation skills, facilitation skills, problem-solving skills and both verbal and written communication skills
- Proficient in Microsoft Office 365 (Microsoft Word, Excel, PowerPoint, SharePoint, etc.)
- Proficient in virtual modes of instruction such as Zoom, Microsoft Teams, etc.
- Proficient in design software such as Adobe and Canva
- Ability to use media equipment such as projectors and personal computers.
- Knowledge about traditional and modern training methods and techniques
- Exceptional organization skills, leadership and interpersonal skills
- Ability to work with a team and have attention to detail.
- Knowledgeable about learning management systems (LMS) such as Relias, Cornerstone, HSLC (Human Services Learning Center) etc., instructional design and e-learning platforms
- Ability to handle multiple assignments and assess and analyze data

**Licenses/Certifications**:
Salary Range 65k - 75k

M-F (35)/Wk Hybrid (2) remote (3) in-office

Benefits includes not limited (Medical, Vision, Dental, PTO, 401k matching)