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Inside Sales Specialist

3 months ago

Old Bridge, United States Arctic Air Conditioning Full time

Since 1977, Arctic Air Conditioning, HVAC, Plumbing, and Electric, located in Old Bridge, NJ has been focused on giving our customers the best value. We are looking for motivated, energetic, and caring Inside Sales Specialist who can support the parts/repairs department with estimate rehash and execution.

**Salary**: $40,000 base salary + commission with the potential to earn up to $100,000 annually

Additional Compensation and Benefits:

- Affordable Medical, Dental and Vision plans
- Supplemental insurance
- Referral Bonus
- 401K with company match
- Short
- and Long-Term Disability Plans Available
- Life Insurance Policy Free to Employees
- Paid Holidays
- Paid Time Off & Vacation

**Responsibilities**:

- Respond promptly to customer inquiries and provide accurate product information, pricing, and availability.
- Proactively reach out to customers to identify their needs and offer appropriate parts and solutions.
- Process orders efficiently and accurately using our internal systems.
- Collaborate with other departments to ensure timely delivery of orders and resolve any issues that may arise.
- Stay informed about industry trends, new products, and competitor offerings.
- Meet or exceed sales targets and objectives on a regular basis.
- Maintain thorough and up-to-date records of customer interactions and transactions.
- Provide exceptional customer service before, during, and after the sale to build long-term relationships and foster customer loyalty.

**Requirements**:

- Excellent communication skills, both verbal and written
- Ability to multitask in a fast-paced environment
- Exceptional customer service and phone skills
- Strong attention to detail with problem-solving capabilities
- Proficiency in Microsoft Office and CRM software
- Proficient at typing & comfortable with computers

Arctic Air Conditioning, Heating, Cooling and Plumbing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.