Automotive Parts Sales Specialist
2 weeks ago
Quality Chevrolet NJ is seeking a skilled and knowledgeable Parts Counterperson to enhance our Parts Department team. This role is crucial in providing support to the Service Department and serves as the primary liaison for both wholesale accounts and retail clientele.
Key Responsibilities:
- Engage with customers in a friendly and professional manner, ensuring their inquiries are addressed effectively. Promptly answer phone calls and deliver exceptional service to meet customer needs.
- Organize and stock incoming inventory in designated locations, maintaining an orderly and clean parts department.
- Accurately price parts and accessories utilizing the appropriate pricing resources, while keeping the inventory management system updated.
- Exhibit behaviors that align with the company’s core values in all interactions with customers, colleagues, and suppliers.
Qualifications:
- Prior experience with GM automotive parts is highly desirable.
- A minimum of one year in parts sales is preferred, with three or more years of relevant experience in an automotive parts department being advantageous.
- Demonstrated excellence in customer service skills.
- Professional demeanor and strong work ethic.
- Ability to thrive in a structured, process-oriented environment.
- High school diploma or equivalent is required.
- A valid driver’s license and a clean driving record are necessary.
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