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Experienced Automotive Parts Consultant

2 months ago

Old Bridge, New Jersey, United States Quality Chevrolet NJ Full time

Quality Chevrolet NJ is seeking a skilled and knowledgeable Parts Sales Specialist to enhance our Parts Department team. The Parts Sales Specialist plays a crucial role in supporting the Service Department and serves as the primary liaison for both wholesale clients and retail customers.

Key Responsibilities:

  • Provide exceptional customer service by assisting clients in a friendly and professional manner, ensuring their inquiries are addressed effectively.
  • Promptly respond to telephone inquiries, delivering professional assistance to meet customer needs.
  • Accurately stock incoming inventory in designated locations, maintaining an organized and efficient parts department.
  • Ensure proper pricing of parts and accessories using the appropriate pricing sources, while keeping the inventory management system updated.
  • Exhibit behaviors that align with the company's core values in all interactions with customers, colleagues, and suppliers.

Qualifications:

  • Preferred experience with GM automotive parts.
  • At least one year of experience in parts sales is desirable.
  • A minimum of three years of relevant experience in an automotive parts environment is preferred.
  • Strong customer service skills and a professional demeanor.
  • Ability to thrive in a structured, process-oriented setting.
  • High school diploma or equivalent is required.
  • A valid driver's license and a clean driving record are necessary.