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Customer Retention Specialist

2 months ago


Old Bridge, New Jersey, United States DISH Full time
About DISH

DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. With a rich history spanning over 40 years, our company has evolved to become a pioneer in the industry, offering a range of innovative products and services.

Our Team

Our award-winning Inside Sales & Retention team is dedicated to delivering exceptional customer experiences. As a key member of this team, you will play a vital role in influencing customer decision-making and driving business growth.

Job Responsibilities
  • Sell DISH and Boost Products and Services
  • Assess Customer Needs and Offer Value
  • Develop Sales Skills and Grow a Long-Term Career
  • Manage Time Effectively and Stay Focused on Goals
  • Build and Maintain Customer Relationships
  • Document Customer Information
  • Provide Excellent Customer Service
What We Offer
  • Uncapped Commission and Competitive Compensation
  • Paid Training and Ongoing Development
  • Medical, Dental, and Vision Insurance Benefits
  • Paid Time Off and 401(k) Plan with Company Match
  • Tuition Reimbursement and Employee Stock Purchase Plan
  • Complimentary DISH TV Programming and Discounted Sling TV and Boost Mobile Plans
  • Rewards and Recognition Program
Requirements
  • Excellent Verbal, Written, and Interpersonal Communication Skills
  • High School Diploma; College Graduates Preferred
  • Pre-Employment Screen, Including a Drug Test
  • Ability to Work Full-Time, On-Site in a Direct Sales Facility
  • Open Availability to Work Provided Schedules
  • Smartphone or Other Device with an Active Network Connection