Information Technology Generalist 2

1 week ago

Dauphin County PA, United States Commonwealth of PA Full time

**THE POSITION**:
**DESCRIPTION OF WORK**:
As an Information Technology Generalist 2, you will be responsible for a wide-range of duties including network administration, PC support, procurement, and reporting. Work will involve configuration, installation, and support for PGC’s Utility Mobile Access Platform (Rocket) in support of the agency’s Law Enforcement Computer Aided Dispatch (CAD) system, in addition to installation and support for PGC’s State Game Lands, Game Farms, and Nursery for network and wireless connectivity.

Excellent communication skills are vital, as you will be training new PC support technicians as well as providing support to our remote users for network connectivity, hardware and software problem resolution, software installations and upgrades, and more. Within this role, you will also assist section and division chiefs to prepare budget recommendations for the procurement of IT hardware, software, peripheral devices, replacement parts, and services. You will maintain annual service contracts for agency infrastructure software licenses and support and initiate annual procurement processes for renewals.

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 7:45 AM to 4:00 PM, Monday - Friday, with a 45-minute lunch.
- Work may require travel to remote user locations and other regional offices.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1;_ _**or**:

- A bachelor's degree in any information technology field;_ _**or**:

- An equivalent combination of experience and training.
- Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.

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