Information Technology Generalist 1

2 weeks ago


Lebanon County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Are you looking for an opportunity to utilize your experience and knowledge in the Information Technology (IT) field? If so, look no further The Department of Military and Veterans Affairs is looking for a dedicated and skilled individual to serve as an IT Generalist 1. If you are a passionate and dedicated individual who is eager to take on a fresh opportunity, we would love to hear from you

**DESCRIPTION OF WORK**:
The role involves offering Information Technology (IT) Help Desk support for IT hardware and software, both in-person and remotely, acting as a bridge between IT and end-users during issue resolution. Additionally, responsibilities include providing follow-up to ensure customer satisfaction, managing inventory, distributing software, and monitoring network security for personal computers within the DMVA enterprise network, covering various locations including Fort Indiantown Gap and veterans' homes.

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment.
- Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with 30-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) part-time 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville.
- ** Salary**:_ _In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**
**Minimum Experience and Training Requirements**:

- One year as an Information Technology Trainee or Information Technology Technician; **or**:

- An equivalent combination of experience and training.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap.
- You must be able to perform essential job functions.

**Legal Requirements**:

- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

**How to Apply**:
**Veterans**:
***
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** **for this posting.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.



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