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Operations Manager

4 months ago


Dauphin County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Are you an information technology professional eager to broaden your portfolio with the Commonwealth of Pennsylvania? The Enterprise Technology Services office is seeking a dedicated Operations Manager to play a critical role in driving operational excellence and strategic planning for the Conservation and Environment Delivery Center (CEDC). This position gives you the opportunity to develop and implement operational strategies to optimize customer experience and streamline processes to align with the Delivery Center's overall strategic goals. Bring your talent and ambition to our department and take your career to the next level

**DESCRIPTION OF WORK**:
As an Operations Manager you will be responsible for identifying opportunities for operational improvement, providing consultation to CEDC and Chief Technology Officer (CTO) around potential risks, assisting with development of risk mitigation and contingency plans, as well as evaluating and managing relationships with the Enterprise and third-party vendors ensuring compliance with contractual agreements and quality standards. You will have the opportunity to collaborate with the Delivery Center CTO and key stakeholders, in both the Delivery Center and Enterprise, to define the Delivery Center’s strategic objectives and long-term goals and assist the CEDC and CTO with planning and optimization for budget and resource allocation

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) part-time up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- Eleven years of professional information technology experience; **or**
- Seven years of professional information technology experience and a bachelor’s degree; **or**:

- An equivalent combination of experience and training.

**Additional Requirements**:

- You must have at least 3 years of experience leading complex teams.
- You must have at least 2 years of experience developing and implementing IT initiatives.
- You must be able to perform essential job functions.

**Legal Requirements**:
**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).
- If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.