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Administrative Coordinator

4 months ago


San Francisco, United States Health Right 360 Full time

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

**Benefits and perks**:

- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

This is a union position.

The Residential Step Down Program is located at 214 Haight Street San Francisco County. It’s a Men’s transitional housing program for individuals that have completed a minimum of 30 days residential substance use disorder treatment.

The RSD promotes the wellness and recovery of individuals with substance use and related disorders. Residential step-down programs are sub-acute, short-term residential facilities that provide coaching and support in a 24-hour staffed, open home-like environment. RSD provides temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient services for medically necessary SUD treatment provided to the client off-site. The goal is for the residents to find employment, housing and become self-sufficient while continuing to work on their recovery.

The program Administrative Coordinator is responsible for clerical and administrative support for the Program. Providing high quality customer service, the Administrative Coordinator ensures that the administrative needs of the program are met and in compliance with agency policies and procedures including health and safety responsibilities.

Key Responsibilities

**Administrative Responsibilities**: Provides clerical support, including data entry, typing, copying, maintaining a current client pop-sheet and other responsibilities. Pulls reports as directed by facility director. Fills out forms, files, and updates logs. Responsible for stocking supplies. Greets visitors directs them to destinations. Resolves problems with facility equipment (i.e., telephones), provides welcome packets for new staff and coordinates with Supervisor/Manager to ensure all equipment needs and resources are in place for new staff onboarding. Maintains staff schedule up to date.

**Treatment Setting Responsibilities**: Performs periodic house runs and monthly fire drills to ensure and maintain the safety and security of the facility. Documents client updates and incidents in the facility log daily and/or Welligent. Coordinates with the Food Services department and the Program Supervisor to assign job functions to clients. Performs crisis intervention and communicates with treatment team as unforeseen situations arise and documents on Welligent when anything arises related to clients. Attends required trainings and meetings. Trains facility staff on Health and Safety procedures.

**NEXUS Responsibilities**: Oversees NEXUS, and is responsible for managing visitor and client entry into the facility ensuring that door is never left unattended. Only staff members are responsible for managing entrance into the facility.
And, other duties as assigned.

Education and Knowledge, Skills and Abilities
- High School Diploma or equivalent, bachelor’s degree preferred. 2 years or more experience in an administrative role.
- First Aid and CPR Certified within 30 days of employment.
- Valid California Driver’s License and automobile insurance.
- Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
- Knowledge of gender-responsive, trauma informed, and co-occurring treatment.
- Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
- Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
- Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
- Excellent verbal and written communication skills and interpersonal skills.
- Ability to handle sensitive information in a confidential manner.
- Bilingual desired.