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Customer Service Representative
3 months ago
**THE POSITION**:
**DESCRIPTION OF WORK**:
Interested in learning more? Additional details regarding this position can be found in the position description.
**Work Schedule and Additional Information**:
- Full-time employment, 37.5 hours/week.
- Work hours are 9:00 AM to 5:30 PM, Monday - Friday, with a 60-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) part-time. Specifics of the telework schedule will be discussed further during the interview and hiring process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office, located at the Northwest Office Building in Harrisburg.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.
**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**
**Minimum Experience and Training Requirements**:
- Four years of clerical, retail, sales, warehousing, or customer service work; **or**:
- An equivalent combination of experience and training.
**Other Requirements**:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
**Legal Requirements**:
- You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.
**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
**EXAMINATION INFORMATION**:
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.
Learn more about our Total Rewards by watching this short video
**Health & Wellness**
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
- Eligibility rules apply.
