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Housing Management Officer

3 months ago

Madison, United States WHEDA Full time

**WHY WHEDA?**

**WHEDA **serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture.

**WHEDA **values Equity, Diversity, and Inclusion as part of our culture.

**WHEDA **is an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply.

**WHEDA **has a remote work policy where certain employees may enjoy a remote work schedule, based on position and business needs. See more details below related to this specific position.

**WHEDA** is seeking a Housing Management Officer to join our Compliance Department for Central WI, including Dane County. This position is remote, with frequent statewide overnight travel and occasional travel required to the Madison office.

**SALARY: Hiring Range for this position is from $55,987 to $68,798 Annually.** Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs.

**POSITION OVERVIEW**:
The Housing Management Officer position is responsible for monitoring the compliance component for a portion of WHEDA’s multifamily affordable housing portfolio. This includes strict and timely adherence to compliance laws, regulations, codes, and standards for State and Federal Housing Tax Credits, HUD Section 8 and PRA 811, TCAP/Exchange, Risk Sharing, Housing Trust Funds, HOME, and other federal or state programs as required. *This project position will primarily focus on HUD Section 8 Compliance.

**ESSENTIAL DUTIES**:

- Conducts site inspections to assess the financial, regulatory, managerial, and physical condition of assets in the multifamily portfolio in accordance with federal and state regulations; audits tenant files, including income and rent calculations; records onsite review results through reports, forms, and electronic tracking systems. Defines and follows-up on necessary corrective actions.
- Manages a portfolio of multifamily assets; collects, compiles, and analyzes operational data to determine the viability of these assets; applies high level monitoring and scrutiny to ensure compliance with program guidelines, and all legal and statutory requirements.
- Monitors compliance of property owners and agents with multifamily program guidelines and related legal documents on a daily basis and through annual agent certification approvals; works closely with owners and agents to improve compliance and correct deficiencies through training and guidance.
- Assists with owner/agent and tenant concerns regarding advanced compliance concepts pertaining to state, federal and agency policy and regulations and/or rent and income calculations to ensure efficient customer service.
- Works closely with internal departments to analyze on-going asset financial performance and assist in capital budget approval/review, reserve and escrow management, and asset viability.
- Assists with selecting/implementing new and existing software and formulating/modifying new and existing policies, programs, and procedures.
- Assists with on-going training, mentoring, and education efforts for new hires, internal staff, and external clients. This may include public speaking.
- Performs or assists with other duties as assigned.

**QUALIFICATIONS**:

- Associate degree in Business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 3 years of experience related to asset management or affordable housing compliance; OR equivalent combination of education and experience.
- Valid Driver’s License.
- Reliable high speed internet connection of at least 100 Mbps is preferred.

**KNOWLEDGE AND SKILLS**:

- Working level knowledge of compliance requirements for all affordable housing programs administered or monitored by WHEDA (HUD, HOME, tax credit, WHEDA, etc.)
- Portfolio and asset management principles, practices, and procedures
- Risk assessment principles and practices
- Construction methods, building maintenance, and housing quality standards
- Housing regulations, principles, practices, procedures, and applicable federal, state, and local laws
- Attention to detail, and ability to troubleshoot for process improvement
- Customer service skills
- Excellent verbal and written communication skills, including preparation of business correspondence
- Problem solving skills and ability to work under pressure
- Successful prioritizing and management of work projects
- Ability to work independently and efficiently
- Strong adherence to confidentiality in working with clients and vendors

**This position is a “rural/ home office” position, and the work schedule is determined based on the business/division needs.**

**APPLICATION DEADLINE**: This position will be posted for 21