Current jobs related to Patient Care Coordinator - Waukesha - Optum

  • Patient Care Coordinator

    2 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    About the RoleWe are seeking a skilled Patient Care Coordinator to join our team at ProHealth Care. As a Patient Care Coordinator, you will play a critical role in coordinating the intake of new patients to our Home Health services.Key ResponsibilitiesCoordinate the intake of new patients to Home Health, ensuring a seamless transition into our...

  • Patient Care Operations Coordinator

    2 days ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Job Title: Patient Care Operations CoordinatorWe are seeking a highly skilled and detail-oriented Patient Care Operations Coordinator to join our team at ProHealth Care. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth and efficient flow of patient care throughout our...

  • Patient Care Operations Coordinator

    2 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Job SummaryWe are seeking a highly skilled Patient Care Operations Coordinator to join our team at ProHealth Care. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our patient care services.Key ResponsibilitiesCoordinate and plan patient throughput activities to ensure timely bed assignments and efficient...

  • Patient Care Operations Coordinator

    3 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    About ProHealth CareWe are a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families. We offer a dynamic and supportive work environment, with opportunities for growth and development.Job...

  • Patient Care Coordinator

    3 months ago

    Waukesha, United States HearingLife Full time

    Overview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.?HearingLife?operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that?is...

  • Patient Care Operations Coordinator

    2 months ago

    Waukesha, United States ProHealth Care Full time

    We Are Hiring: Coord: Patient Care Operations- 0.01 FTE (Pool) Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees...

  • Patient Care Operations Coordinator

    3 months ago

    Waukesha, United States ProHealth Care Full time

    We Are Hiring: Coord: Patient Care Operations- 0.01 FTE (Pool) Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees...

  • Patient Care Coordinator Associate

    10 hours ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Opportunities with UnitedHealth GroupUnitedHealth Group is proud to be a leader in health care services, serving communities across the country for over a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation.Job SummaryWe are seeking a highly...

  • Patient Care Coordinator

    1 week ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Care Coordinator, you'll play a vital role in delivering care and connecting people with the resources they need to feel their best.Key Responsibilities:Schedule patients via incoming calls or outbound calling,...

  • Patient Care Operations Specialist

    1 month ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    We Are Hiring: Patient Care Operations Coordinator - 0.01 FTE (Pool) Begin your journey with ProHealth Care, where we foster a culture that is warm, inviting, and dynamic. We offer a comprehensive benefits package and resources to support your educational pursuits. At ProHealth Care, we believe in treating everyone with the respect they deserve. Culture is...

  • Patient Care Operations Specialist

    1 month ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Position Overview:As a vital member of ProHealth Care, the Patient Care Operations Coordinator plays a crucial role in ensuring efficient patient flow and care delivery. Our organization prides itself on fostering a supportive and dynamic workplace culture, complemented by a comprehensive benefits package and opportunities for professional development. Key...

  • Patient Care Coordination Associate

    4 weeks ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a worldwide organization committed to enhancing healthcare delivery through innovative technology, assisting millions in achieving healthier lifestyles. Our culture emphasizes diversity and inclusion, fostering a collaborative environment with talented colleagues, comprehensive benefits, and opportunities for...

  • Patient Care Coordinator Senior

    4 weeks ago

    Waukesha, Wisconsin, United States Optum Full time

    Explore Opportunities with OptumOptum, in strategic partnership with ProHealth Care, is proud to be a leader in healthcare services, serving a diverse community for over a century. We are seeking a Patient Care Coordinator Senior to join our team.Key Responsibilities:Provide exceptional patient care and support to ensure efficient and effective healthcare...

  • Patient Care Coordinator

    2 weeks ago

    Waukesha, Wisconsin, United States Optum Full time

    Explore Opportunities with OptumOptum, in strategic partnership with ProHealth Care, is proud to be a leader in healthcare services, serving a diverse community for over a century. As a Patient Care Coordinator - Part Time Associate, you will have the opportunity to improve the well-being of the community with your skills, compassion, and innovation.Key...

  • Health Unit Coordinator

    3 days ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Health Unit Coordinator to join our team at ProHealth Care. As a Health Unit Coordinator, you will provide exceptional customer service and clerical support to physicians, healthcare teams, patients, and families.Key ResponsibilitiesEnter accurate and ethical charge data for patient...

  • Associate Patient Care Coordinator

    1 month ago

    Waukesha, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Intake Coordinator

    2 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    About the RoleWe are seeking a skilled Intake Coordinator to join our Home Health team. As a key member of our team, you will be responsible for coordinating the intake of new patients and planning for future agency services.Key ResponsibilitiesCoordinate the intake of new patients to Home Health, ensuring a seamless transition into our care.Collaborate with...

  • Intake Coordinator

    2 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    About the RoleWe are seeking a skilled Intake Coordinator to join our Home Health team. As a key member of our team, you will be responsible for coordinating the intake of new patients and planning for future agency services.Key ResponsibilitiesCoordinate the intake of new patients to Home Health, ensuring a seamless transition into our care.Collaborate with...

  • Certified Nursing Assistant

    2 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    About the RoleWe are seeking a skilled and compassionate Certified Nursing Assistant to join our team at ProHealth Care. As a Nursing Assistant, you will play a vital role in providing high-quality patient care and supporting our nursing staff.Key ResponsibilitiesAssist patients with daily living activities, such as bathing, dressing, and grooming.Collect...

  • Certified Nursing Assistant

    3 weeks ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Job SummaryWe are seeking a highly motivated and compassionate Certified Nursing Assistant to join our team at ProHealth Care. As a Patient Care Specialist, you will play a vital role in providing exceptional care to our patients and their families.Key ResponsibilitiesAssist patients with daily living activities, such as bathing, dressing, and...

Patient Care Coordinator

4 months ago

Waukesha, United States Optum Full time

**Opportunities with ProHealth Care, part of the Optum family of businesses**. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind **Caring. Connecting. Growing together.**

The hours for this role are Monday and Wednesday 10.30-7, Tuesday and Thursday and Friday 8.30-5. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of paid training. The hours of the training will be based on your schedule during normal business hours or will be discussed on your first day of employment.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

**Primary Responsibilities**:

- Supports patient care delivery in the areas of scheduling, insurance verification, and support services
- Ensure patients are fully ready to have successful interactions when they come in for a visit
- Own provider schedule accuracy, providing scheduling options, match patient needs to appointments across the continuum
- Adhere to multi - disciplinary standardized scheduling protocol for providers and supporting care teams
- Accurately maintain expertise in provider, care team, procedural and ancillary schedules and match patient needs to services offered
- Interprets multidisciplinary protocol for complex scheduling in multiple modalities
- Offers access center RN triage, Clinic RN Triage or Assessment & Referral Triage per department protocol
- Effectively utilize virtual patient support services (Pre - visit requirements, prior authorizations, insurance / billing, etc.)
- Place outbound communication to schedule follow - up or care gap closure appointments based
- Ensures revenue cycle integrity by understanding and updating / verifying all needs related to revisit questionnaires, labs, ancillary testing, contact info, demographic info, insurance information, and MyChart and video visit capability
- Accurately connect patients to other services as needed / anticipated (social, financial, billing, clinical, etc.)
- Takes concise phones messages and routes to appropriate staff or provider when immediate resolution cannot be completed
- Effectively work scheduling reports, registries, and work queues in EMR and payer generated reports to meet the needs of the system
- Provide patient with accurate information about any questions or concerns they might have in regards to their healthcare experience

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**:

- High School Diploma / GED (or higher)
- 2+ years of customer service experience in an office setting OR professional work environment

**Preferred Qualifications**:

- Knowledge of medical terminology
- Computer and keyboarding skills
- Medical office experience
- Experience with electronic medical records system

**Telecommuting Requirements**:

- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

**Soft Skills**:

- Exemplifies characteristics of a change agent to the meet the needs of the department
- Use critical thinking skills to match patients to services across the organization
- Excellent customer service skills
- Excellent written and verbal communication skills
- Ability to work in fast paced environments
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves h