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Cage Operations Supervisor

3 months ago

Lincoln, United States Bally’s Twin River Lincoln Full time

**Description**:
**Job Purpose**:
Responsible for ensuring compliance with regulatory Policies & Procedures in order to safeguard the Company’s assets. Oversee training, counseling and supervision of direct reports and Policies and Procedures. Promote superior customer service.

**Qualifications**:

- Must have two years of Supervisory and coin/currency handling experience.
- Must be extremely numbers oriented and computer-literate.
- Must have knowledge of 10-key and balancing.
- Must be able to communicate with the public in a clear friendly manner.
- Must be able to read, write, speak and understand English.
- Must be able to work various shifts and flexible hours.

**License Requirements**:
Must be able to obtain a gaming license by R.I. Department of Business Regulation

**Essential Job Functions**:

- Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers; monitor cashier performance.
- Held accountable to verify accuracy and thoroughness of departmental records and reports.
- Insure all logs/forms are maintained and filled out properly by monitoring them on a daily basis.
- Work with vendors for repair and scheduling routine maintenance.
- Handle employee related problems with composure and professionalism at all times.
- Bring employee concerns and/or problems and unusual activities to the attention of the Cage Shift Manager.
- Assists Cage Shift Manager with the operation including training, counseling and supervision of personnel.
- Performs other duties as assigned.

**Physical/Mental Requirements**:

- Frequently standing, bending and lifting 25 to 30 pounds.
- Constant mental alertness to work in fast-paced environment.

**Working Conditions**:

- Exposed to smoke, bright lights and noise.
- Operations of various machines.

**Bally’s Twin River Lincoln**:
**Bally’s Twin River Lincoln**, located in Lincoln, Rhode Island, is the state’s largest gaming and entertainment venue. It is 10 minutes from Providence and less than an hour from Boston.

Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.

A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.

Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

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