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Cage Operations Manager

2 months ago

Lincoln Nebraska, United States WarHorse Casino Full time
Job Summary

The Cage Operations Manager is responsible for overseeing the daily operations of the casino cage, ensuring the security and integrity of assets, and supervising a team of cage personnel. This role requires strong leadership and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.

Key Responsibilities
  • Supervise and manage a team of cage personnel, ensuring they are trained and equipped to perform their duties effectively.
  • Oversee the daily operations of the casino cage, including cash handling, transactions, and inventory management.
  • Ensure compliance with all applicable laws, regulations, and company policies, including gaming regulations and internal controls.
  • Maintain accurate records and reports, including financial transactions, inventory levels, and personnel performance.
  • Develop and implement policies and procedures to improve efficiency and effectiveness in the cage operations.
  • Collaborate with other departments, such as security and finance, to ensure seamless operations and resolve any issues that may arise.
  • Perform other duties as assigned by management.
Requirements
  • 3+ years of experience in a supervisory role in a casino or gaming environment.
  • Extensive knowledge of gaming regulations, laws, and internal controls.
  • Strong leadership and organizational skills, with the ability to manage a team and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to work with diverse groups and individuals.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in Microsoft Office Suite and other relevant software.
Working Conditions

The Cage Operations Manager will work in a fast-paced environment, with frequent interactions with customers, employees, and other stakeholders. The role requires strong attention to detail, organizational skills, and the ability to work under pressure. The manager will be required to work varying shifts, including evenings, weekends, and holidays.

Physical and Mental Demands

The Cage Operations Manager will be required to perform tasks that involve standing, walking, and lifting, as well as prolonged periods of sitting and computer work. The role requires strong mental and physical stamina, with the ability to work in a dynamic and fast-paced environment.

Education and Certifications

A high school diploma or equivalent is required, with a degree in a related field (such as business or hospitality) preferred. The manager will be required to obtain and maintain a gaming license, as well as any other certifications or training required by the company or regulatory bodies.