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Lodging Operations Supervisor

2 months ago

Lincoln, Nebraska, United States The Scarlet, A Tribute Portfolio Hotel Full time

Position Overview:

Are you an exceptionally organized and meticulous professional with a strong commitment to cleanliness and guest satisfaction? We invite you to consider the role of Lodging Operations Supervisor, where you will be instrumental in upholding the highest standards of cleanliness and ensuring remarkable guest experiences. Your energy, enthusiasm, and dedication to excellence will empower you to manage the daily functions of our housekeeping division, guiding a team of devoted housekeeping personnel to create a pristine and inviting atmosphere.

Key Responsibilities:

  • Coordinate with housekeeping personnel regarding rooms to be serviced and any special requirements.
  • Conduct inspections of guest accommodations and communal areas.
  • Liaise with relevant departments regarding operational statuses.
  • Address and follow up on guest inquiries and requests.
  • Support the training, mentoring, and development of team members.

As a Lodging Operations Supervisor, you will have the opportunity to make a significant impact by fostering a clean and comfortable environment for our guests. Join us to demonstrate your leadership capabilities in a vibrant hospitality setting focused on delivering exceptional guest service.

Qualifications:

  • Effective communication skills with both the public and fellow team members.
  • A minimum of 2 years of experience in housekeeping.
  • Proficiency in reading, writing, and speaking English; Spanish language skills are a plus.
  • Understanding of scheduling and productivity metrics.
  • Basic high school level mathematics skills.

Benefits:

At The Scarlet, A Tribute Portfolio Hotel, we pride ourselves on being a premier hospitality management company. We offer a comprehensive benefits package designed to enhance the lives and well-being of our team members and their families, including:

  • Multiple tiers of medical coverage.
  • Dental and vision insurance.
  • 24/7 telehealth services.
  • Complimentary maintenance medications.
  • Pet insurance options.
  • Discounts on hotel stays.
  • Tuition reimbursement programs.
  • Paid time off, including vacation, sick leave, bereavement, and holidays.
  • 401K matching contributions.

Working at The Scarlet is more than just a job; it’s a calling. It’s a blend of career and passion, where every role contributes to redefining quality hospitality for our guests, clients, partners, and each other.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and walks of life.

Drug-Free Workplace: We maintain a drug-free workplace and require pre-employment drug testing and background checks. We also participate in E-Verify.