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Industrial Inside Sales Assistant

3 months ago

Sulphur, United States STS Industrial, Inc. Full time

**Available for Immediate Start Date**

**We will Give Hiring Preference to Applicants Who Are**:

- Familiar with PVF, Fasteners, and Gasket products,
- 1 year experience with Sales assisting or Counter sales of product,
- Able perform basic functions within Microsoft Office programs, especially Excel, Outlook, and Word,
- Able to follow cues within our computer operating system while learning to navigate our Sales process, and
- Familiar with industrial based quote and order process.

**Compensation Summary**:
$17.00/ hour

Quarterly Bonus Opportunity: Bonuses are calculated based on your performance, the team's performance, and the company's performance during the 3-month period of time.

Bonus rate is based on 35 hours times your hourly rate of pay. It can be more or less depending on the calculation of the performance factors. Quarterly bonuses are not guaranteed income.

**Benefits Summary**:

- Health, Dental, and Vision Insurance Packages available
- 401K Retirement plan with the company matching your investment up to 3% per year after 12 months
- Paid Time Off: Vacation, Sick Leave, and Paid Holidays

**We are a rapidly growing Industrial Supply company with locations in Sulphur, Louisiana and Orange and Pasadena, Texas; and an enterprise scale eCommerce platform.**
- Your willingness to provide good customer service and a team player attitude are our priorities.
- We service plant-related refineries/ chemical manufacturers along with contractors, fabricators, and other commercial customers.
- This job does not include Retail Sales.
- Our clientele is established and growing, so the position is primarily inside sales support and customer service.
- We provide STS training for team members.
- For those with little to no sales experience, who have a desire to learn quickly, become a team player, and take care of our customers - our intuitive operating system has built in guides to help with learning.

**If You Want to Know More About the Company**:
**This is a snapshot of what your STS workplace environment will look and feel like.**

Check it out and decide if you believe you could thrive with STS.

Why? Because we want each STS team member to embrace our values - and thrive.

**These values include**:
**Uncompromising Diligence**
- Dedication to the role and to customers. In other words, the attitude that _**failure is not an option**_ is what we are looking for each day.
- Accuracy, efficiency, and attention to detail. Cutting corners and not being accurate with the processes will not work.

**Continuous Strive for Excellence**
- Utmost quality in everything we do. We want you to help us identify internal areas that need improvement - so we can all be accurate, competent, and predictable in our outcomes - together.
- Do it right the first time. Let's understand our job, train to do it well, and prevent mistakes before they happen.
- Settling, or taking the easy way out, is not the STS way. We solve problems together until we perform our processes correctly for accuracy, stability, and consistent outcomes.

**Customer Service First**
- Focus on service to the customer above all else. We leave our personal issues at the door and work together as a team for our customers - every day.
- Our employees do not accumulate wins, but our customers do. When our customers get what they need when they need it, it's a win for all of us.

**Dependable**
- Unequaled work ethic by each team member. STS keeps its commitments to who we say we are.
- Trusted to get it done when and how we committed to do it. We are on-time as promised and we deliver the way we promised - or we make it right.
- We will not let our customers and coworkers down. We are each committed to continuous learning, to accuracy, to self-mastery, and to critical thinking, so we rally to the task doing whatever it takes for predictable outcomes.

**Knowledgeable**
- Competence in everything we do. We know what we are doing - and we also know when to say that we don’t know. We don't guess or make assumptions.

**Professional**
- Modesty and humility in representing STS properly. We act professionally with each other and with our customers - ensuring our customers see STS as a steady, consistent, and accurate company that they can depend upon.
- Boasting and know-it-all attitudes cannot survive at STS. We each have more to learn every day - and we show it with one another and with our customers.

**Innovative**
- We look for the most up-to-date processes and procedures through research, development, and technology to do all that we do in our approach to being efficient in our customer service. We believe that the status quo ("I've always done it this way") is an old anchor holding a good company back.

Pay: $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Health insurance
- Paid time off

Experience level:

- 1 year

Shift:

- Day shift

Supplemental pay types:

- Bonus opportunities
- Quarterly bonus

Weekly day r