Sales Associate

1 month ago


Sulphur, Oklahoma, United States International Bank of Commerce Full time
Job Summary

The Sales Associate position at International Bank of Commerce is a dynamic role that requires delivering exceptional customer service and promoting bank products and services. As a key member of our retail sales and service team, you will be responsible for meeting customer financial needs, providing prompt and friendly service, and adhering to our compliance and operational procedures.

Key Responsibilities
  • Deliver the IBC Experience by providing efficient and accurate customer service
  • Meet customer financial needs by promoting bank products and services through various channels
  • Assist with branch opening and closing procedures, including dual control
  • Adhere to policies and procedures of the New Account Opening Process
  • Support Branch Manager with adherence to the Compliance Facility Checklist
  • Maintain branch inventory and supplies
  • Flexibility to travel and assist other branches
  • Flexibility to assist and perform teller operation functions
  • Attend meetings and other events
  • Maintain individual sales performance goals
  • Promptly respond to and communicate customer complaints
  • Assist with on-the-job sales training
Requirements
  • High school graduate or GED equivalent
  • 1+ years of experience interacting with people preferred
  • Problem analysis, focus on results, initiative, service orientation, focus on quality, perseverance, resourceful, teamwork, oral and written communication, and bilingual (English/Spanish) preferred
  • Computer literate (knowledge of Microsoft programs)

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