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Dispatcher/office Assistant

3 months ago

Hawthorne, United States LAX VIP Limousine Full time

LAX VIP Limousine is a family owned business. We are looking for a new addition to the team that can assist with Dispatching + general office work. Someone with a no task is too large mindset.

We are looking for someone who is open to working Evenings / Nights during the week and weekends Afternoon / night.

Some of the duties and responsibilities are:

- Insure that all customers are picked up on-time.
- Responsible for knowing the location of all vehicles at all times while dispatching.
- Communicate all changes and details with your chauffeurs, and any other appropriate personnel or customers.
- Oversee the checking in and out of vehicles and equipment.
- Interact with office staff, managers, clients and chauffeurs.
- Take all customer calls / text messages that include reservations, changes or cancellations.
- Handle customer complaints immediately, courteously and efficiently.
- Report any problems with any reservation.

Must be knowledgeable of airports, hotels & entertainment venues & Los Angeles.
- Excellent customer service skills and able to communicate effectively with clients and chauffeurs.
- Ability to prioritize and multitask in a busy environment, while still following through and completing all tasks
- Computer literate able to update flights, maps, etc.
- Ability to work in a fast-paced environment and make quick and precise decisions.
- Ability to make good judgement and decision in handling client’s situation.

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: 25 per week

**Benefits**:

- Employee assistance program
- Employee discount
- Paid time off
- Professional development assistance

Schedule:

- Evening shift
- Every weekend
- Monday to Friday
- Night shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Administrative Assistants & Receptionists: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person