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Office Manager

4 months ago


Hebron, United States SERVPRO of TalbotDorchesterMid-Upper ShoreThe Lower Shore Full time

SERVPRO of The Lower Shore is hiring an **Office Manager**

As the **Office Manager**, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

**Key Responsibilities**
- Assist in hiring office personnel and ensure employment best practices and compliance
- Manage the training and development plans for office team
- Oversee performance management for office team
- Deliver financial reporting as needed
- Verify and analyze franchise performance reports
- Assist with office staffing and compensation plan as needed
- Job File Audits
- Adjuster communication
- On Boarding
- Accounts Receivable
- Accounts Payable
- Verifying coverage with Insurance carriers

**Position Requirements**
- At least 2 year of management and/or supervisory experience
- At least 3 year of customer service and office experience
- Excellent written and verbal communication skills
- Exceptional organization and planning capabilities, strong attention to detail
- Must have extensive experience in QuickBooks online
- Bookkeeping a plus but not required
- Multiline telephone

**Benefits**:

- Medical, Dental and Vision
- Participation in IRA is available
- PTO

Compensation depending on experience ($20-$28 per hour)

**Skills/Physical Demands/Competencies**

Each SERVPRO® Franchise is Independently Owned and Operated.
- All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them._
- All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._