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General Manager

2 months ago

Hebron, United States UnitedService Companies Full time
Job DescriptionJob Description

U.S. Aviation Services, a member of the United Service Companies family, has an immediate opening at the Cincinnati International Airport.

Position Title: CVG Airport Station Manager - U.S. Aviation Services

Description: Reporting to the Director of Operations, the CVG Station Manager will be responsible for managing, monitoring, and coordinating various activities and processes to achieve excellence in the areas of safety, operational and customer service standards.

Key Responsibilities:

  • Contribute to operational safety, a satisfying work environment and improved quality of service
  • Anticipate, identify, and resolve service and operational issues with a results-oriented approach to performance
  • Assume local leadership for specific local initiatives for process and performance improvement
  • Consistently communicate with employees and customers with company directives
  • Manage and create work schedules for employees
  • Be influential in building an environment of ownership within the team so that employees feel empowered to use their judgment and make safe and sound decisions
  • Anticipate customer and employees needs and be available
  • Act as coach, motivate and engage individuals into building a positive team environment
  • Celebrate successes and problem solve and failures
  • Supply management
  • Liaison between Airline Customer, TSA, CVG Badge Office, CBP, etc.

Qualifications:

  • Strong Airline, Cabin, Ramp and other airport service knowledge
  • Genuine desire to contribute to goals and growth of station and U.S. Aviation
  • Excellent problem-solving skills
  • Ability to apply creative solutions that have positive impact on results
  • Ability to work under pressure, handle stressful situations and maintain flexibility
  • Able to influence, convince and create mutually acceptable solutions in the context of conflicts
  • Possess an energetic and tenacious achievement orientation
  • Ability to respond quickly and seize opportunities
  • Exhibit leadership qualities which elicit trust with employees, customers, and airport community
  • Demonstrate sound judgment
  • Strong knowledge in aircraft safety, service standards and all Federal directives
  • Manage and teach all safety aspects of airport service functions
  • Audit and inspect adherence to all SOPs
  • Must be able to lift and/or carry thirty (30) to fifty (50) pounds
  • Proficient in Microsoft Office programs