Retail Sales Associate
4 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Office Depot. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive and engaging store environment.
Key Responsibilities- Customer Experience
- Provide a positive and personalized shopping experience for every customer, ensuring their needs are met and exceeded.
- Utilize sales programs and product knowledge to promote the sale of products and services, driving revenue growth and customer satisfaction.
- Maintain awareness of planned advertisements, promotions, and sales and loyalty programs to effectively communicate with customers.
- Store Operations
- Maintain a clean, organized, and well-stocked store environment, adhering to company standards and guidelines.
- Ensure accurate and efficient inventory management, including scanning, investigating, and filling inventory lows and outs.
- Support the implementation of visual merchandising standards, freight, and logistics activities to enhance the customer shopping experience.
- Print and Tech Expertise
- Develop and maintain personal selling skills and product knowledge through sales and service tools, including successful completion of training programs.
- Continuously educate yourself on print and technology products and services, staying up-to-date on industry trends and advancements.
- Sales Techniques
- Apply sales principles and techniques to create satisfying customer interactions, driving sales growth and customer loyalty.
- Ensure compliance with company policies, procedures, and practices, supporting the company's loss prevention efforts.
- Education and Experience
- High school diploma or equivalent education preferred.
- No previous experience required, but basic computer skills and the ability to use technology for information and documentation are essential.
- Good interpersonal and communication skills are necessary to establish a selling relationship with customers and other associates.
- Personal Qualities
- Client-focused, positive, and engaging, with a passion for delivering exceptional customer service.
- Action-oriented, with a strong desire to learn and grow in a dynamic and fast-paced environment.
Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day, with a commitment to delivering exceptional customer service and driving business growth.
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