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Property Operations Assistant

4 months ago

Phoenix, United States JMSred AZ Full time

**About Us**

JMSred AZ is an expanding Property Management company where diversity and individuality is welcomed We currently manage properties in the Phoenix and Tempe area and our Property Operations team is looking for YOU Join our team to be part of a growing company where we strive to cultivate an environment where you feel welcomed and professionally thrive.

We are currently looking for a skilled Property Operations Assistant to support our remote Regional Property Director (based in CA) and Maintenance Director to address tenant and property issues in a professional and efficient manner. The Property Operations Assistant will work on administrative tasks as well as be the eyes and ears when out at the properties to ensure tenant satisfaction and safety. We are looking for a highly skilled individual who is not afraid to take on issues head on. If you are a go-getter and looking to enter the Property Management field, this is a great position to start and further develop your talents and gain knowledge on Property Management. JOIN OUR TEAM AND APPLY TODAY

**Responsibilities**:

- Tenant communication and coordination
- Prepares leases for Regional Property Director’s review and approval; obtains signatures from management and tenants.
- Move in and move out coordination
- Provides potential tenants with brochures, information, and tours of facilities and available units.
- Perform unit turnover inspections to validate completion & quality of maintenance work with Maintenance Coordinator
- Assist our Marketing Director develop and implement marketing strategies to attract renters.
- Assist in Quarter collections and deposits
- Updates various operational reports on a regular basis that are used for internal teams as well as investors.
- Assists with recordkeeping, filing, bookkeeping, and paperwork as required.
- Perform regular visits and inspections of management properties
- Vendor coordination and billing tracking data entry for the maintenance department
- Attends eviction court and updates upper management with case information
- Performs other related duties as assigned.

**Is this YOU?**
- A team player with a positive attitude.
- An excellent communicator.
- Open to feedback to improve and grow.
- Able to provide professional customer service to residents
- A person who is highly organized, honest, and has integrity.
- A person who has the ability to work independently and carry out assignments to completion within the parameters given.
- An individual who embraces diversity, is welcoming and friendly.

**Requirements**:

- 1 year of customer service experience
- High school diploma or GED required.
- Bilingual in Spanish and English
- Proficiency with the Google Suite: Gmail, Google Calendar, Google Drive, Google Docs.
- Must have a reliable vehicle, valid driver’s license and vehicle insurance, to drive for company business (drive between apartments, hardware store, etc.).

**The Offer**:

- Full-Time, Mon - Fri (9:00 a.m. to 5:00 p.m.)
- Starting pay: $19-$22 per hour.
- Benefits: Medical, Dental, Vision and Retirement 401(k).
- Potential bonus pay
- Accrual vacation policy
- Opportunity for advancement through further training or certification.
- Mileage reimbursements per the IRS rate.
- Enjoy stability within a positive company culture that cares about you.

**Salary**: $19.00 - $22.00 per hour

Expected hours: 40 per week, Monday through Friday

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off - sick, personal/mental health days, accrual vacation
- Parental leave
- Professional development assistance
- Gym Reimbursement

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Application Question(s):

- Do you have a reliable form of transportation?

**Experience**:

- Customer Service: 1 year (required)
- Property Management: 1 year (preferred)
- Appfolio Software: 1 year (preferred)

License/Certification:

- Driver's License (required)

Work Location: In person

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Spanish fluently (required)

Ability to Commute:

- Phoenix, AZ 85014 (required)

Ability to Relocate:

- Phoenix, AZ 85014: Relocate before starting work (required)

Willingness to travel:

- 50% (required)

Work Location: In person