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Epic Director Middle Revenue Cycle

4 months ago


Altamonte Springs, United States AdventHealth Information Technology Full time

**AdventHealth Information Technology**

**All the benefits and perks you need for you and your family**:
Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Award-winning IT Department

**Our promise to you**:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule**: Full-Time Days

**The role you’ll contribute**:
**The value you’ll bring to the team**:

- Performs with very little help and at an advanced level, management responsibilities including communication of job responsibilities to staff, planning, monitoring, conducting appraisals, conducting discipline and enforcing policies and procedures.
- Conducts with very little help and at an advanced level, recruiting, selection, orientation, development and supervision of staff to include development of on-going training plans and conducting of 90 day and annual reviews.
- Implements and maintains with very little help and at an advanced level, performance measurement processes like KPIs, executive communication and service delivery standards tracking in order to assess information systems results by consistently measuring and periodically auditing systems. Analyze and make recommendations to leadership to improve operations.
- Oversees projects with very little help and at an advanced level, to include the planning, design, execution and on-going monitoring of activities to ensure successful completion and meeting of deadlines.
- Oversee with very little help and at an advanced level, the assessment, selection, and implementation of new IT solutions and on-going daily maintenance and production support (within a 7X24X365- on-call environment) of software solutions which may include (but not limited to): hospital based billing systems, workforce management, scheduling, length of stay management, patient access, medical records and coding, and physician credentialing and privileging and patient throughput.
- Leads with very little help and at an advanced level, the coordination, prioritization and assignment of customer requests. Solving complex customer problems in support of all levels of executive leadership within the AdventHealth central support organization, executive customers, and all levels of customers as needed.
- Meets with very little help and at an advanced level, financial objectives by determining service level required, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Accountable to, with very little help and at an advanced level, partner with legal, IT security, and compliance to negotiate and ensure necessary legal agreements related to data sharing, vendor contracts and patient data are in compliance with AdventHealth policies and procedures and government laws and regulations.
- Works closely with all AIT leaders when researching, planning, building, and implementing approved projects. Oversees the delivery of solutions and appropriately manages and escalates risks and issues.
- Promotes cross training and teamwork across AIT, our organization, and our partners.

**Qualifications**:
**The expertise and experiences you’ll need to succeed**:
EDUCATION AND EXPERIENCE REQUIRED:

- Bachelor’s Degree in Healthcare and/or computer science or business administration, with related healthcare experience
- 7 years’ experience with IT, revenue cycle, financial or clinical systems support.
- 7 years’ experience with leading teams and projects.
- 2 years’ experience with IT Strategic Planning and Senior Executive Interaction.
- Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

- Maintenance of current licensure or certification related to area of specialty (RN, CRCE, AHIMA, HFMA, ACHE, etc.)

KNOWLEDGE AND SKILLS REQUIRED:

- Demonstrated advanced mentoring/training experience.
- Advanced ability to comprehend complex technical and logic flows.
- Advanced knowledge of database principles and concepts.
- Advanced knowledge of Systems Architecture, Application Design Considerations and Internet Concepts.
- Advanced ability to manage multiple tasks within deadline constraints.
- Read and comprehend written instructions and procedures at an undergraduate college level.
- Models, coaches and implements customer improvement initiatives
- Able to operate in a 24x7x365 support model with periodic on call.
- Excellent interpersonal skills to include written,