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Business Development Director
4 months ago
Title: Business Development Director
Reports to: National Sales Director
**Salary**: $90,000-$100,000 in addition to sign-on bonus, yearly bonus and commissions
Location: New York City (Hybrid)
**Arper is a global commercial furniture brand headquartered in Italy and driven by a mission to create a more beautiful world. Founded in 1989, Arper remains a family-owned business, but is independently operated with manufacturing in 3 continents and showrooms across Europe, Asia, North America, and the Middle East. In the US, Arper has showrooms in NYC, LA, and Chicago and is anchored by a production facility in High Point, North Carolina. With competitive lead-times, pricing, a broad product portfolio, and investment in new introductions, the company is poised for significant growth and is looking for a capable and talented sales representative to generate this growth in New York City.**
Position
The role of Business Development Director will oversee a list comprised of leading NYC design firms and key dealer and end-user accounts. Representatives of Arper are expected to promote the brand and position the company for long-term profitable growth via effective messaging, presentations, and strategic selling. This position implements the established sales strategy for the region with a focus on achieving established goals and exceeding customer expectations. The Business Development Director acts as a brand ambassador and leverages a strong network of Architecture and Design clients, distribution partners and other influencers to earn new business and create world class environments for clients across a variety of market segments. Knowledge of the market and relationships within key accounts are essential, and so too is the ability to effectively sell complex solutions; leveraging Arper’s full portfolio and company differentiators. This role is responsible for the execution of all company programs, product launches and other activities to achieve the defined strategies and goals. This position is based out of Arper’s NYC Showroom working on collaboration with the local team sales and marketing team.
**RESPONSIBILITIES**
- Understand and articulate the Arper brand strategy and be knowledgeable about all Arper products and services to act as a resource to clients
- Carry out market research to identify sales opportunities within defined geographic region. Plan effective approach tailored to the client’s unique needs, business drivers and desired outcomes.
- Support distribution channel partners to maximize opportunities for Arper.
- Identify key decision makers and meet with potential clients to promote Arper solutions and services.
- Manage project opportunities through all phases from initial evaluation and quotation to post-installation follow-up and support.
- Prepare customer proposals with the support of the Arper's Bidding department and negotiate agreements under the supervision of the National Sales Director
- Manage warranty claims and complaints in a timely manner with accuracy and attention to detail and a customer-centric approach
- Represent Arper at key business meetings, tradeshows and other related events and conferences
- Utilize Salesforce (CRM) to manage all sales activity, ensuring that information is up to date and accurate. Provide reporting to National Sales Director as needed
- Collect feedback from current or potential customers and share with internal team
- Help organize events in the showroom and perform other duties as assigned
**Qualifications**:
- Experience as a business developer/sales manager in the contract furnishings industry or similar, multinational companies preferred
- Established network of contacts across architecture/Interior design, real estate, construction and project management preferred
- Results-oriented strategic thinker with quality and depth of decision-making
- Bachelor's degree in Business or Architecture/Design preferred
- Strong business acumen, selling skills, project budgeting and negotiation
- Proficient with Microsoft Office and various CRM and Project Management software tools
- Commitment to delivering best-in-class client experience, always acts with customer’s needs in mind, dedicated to meeting the customers’ expectations, adjusting the strategy as needed
- Successfully manages multiple and competing projects and deadlines
- Demonstrates integrity and trust by acting ethically and gaining the trust and respect of others
- Excellent communication, public speaking and presentation skills - writes, speaks, and presents information accurately, concisely, and compelling across communication settings and to a variety of audiences
**Your personality**:
- Be a team player and recognize that you’re part of an Arper team in NYC
- Be an enterprise-level problem solver having a can-do, solution-oriented mindset; focus on how to drive to the best possible outcome.
- Be relentless, resourceful, and entrepreneurial; with a commitment to contin
